F

Fielmann

Optical retail and hearing care

Administrative Assistant

Full-Time
€30.6k - €33.8k/yr
Entry
Berlin, Germany
In Person
Administrative Support, Administrative & Executive Assistance

About the job

Requirements
  • The candidate must work in a structured and responsible manner.
  • The candidate must be organized and bring order and clarity to their tasks.
  • The candidate must enjoy interacting respectfully with people and present a friendly, service-oriented manner.
  • The candidate should be open to new technologies and use digital work tools in daily work.
  • The candidate should value cooperative teamwork and actively contribute to the team.
  • The candidate must be able to communicate with customers by telephone and address their concerns in a friendly and competent manner.
Responsibilities
  • The employee performs varied commercial and administrative tasks and ensures smooth day-to-day operations through a structured approach.
  • The employee ensures secure and efficient ordering and delivery processes while managing multiple concurrent transactions.
  • The employee serves as a reliable point of contact for customers by telephone and contributes to a positive customer experience.

About the company

F

Fielmann

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Website

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

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