Administrative Assistant
About the job
- The candidate must work in a structured and responsible manner.
- The candidate must be organized and bring order and clarity to their tasks.
- The candidate must enjoy interacting respectfully with people and present a friendly, service-oriented manner.
- The candidate should be open to new technologies and use digital work tools in daily work.
- The candidate should value cooperative teamwork and actively contribute to the team.
- The candidate must be able to communicate with customers by telephone and address their concerns in a friendly and competent manner.
- The employee performs varied commercial and administrative tasks and ensures smooth day-to-day operations through a structured approach.
- The employee ensures secure and efficient ordering and delivery processes while managing multiple concurrent transactions.
- The employee serves as a reliable point of contact for customers by telephone and contributes to a positive customer experience.
About the company
Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hamburg, Germany
Founded
1972
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Simplify's Take
What believers are saying
- A store opening adds management work: Fielmann advertised Roth branch and technical operations manager roles in October 2026.
- German hiring accelerated: Fielmann's optician and audiologist hires doubled year over year through June 2026.
- German benefits include extra pay: Fielmann lists a 13th-month salary and EUR 1,080 annual staff-and-family product allowance.
What critics are saying
- Germany concentrates sales exposure: Fielmann's August 2026 growth outlook fell to 2%-5%; Germany accounts for 60% of sales.
- US earnings weakened during investment: Fielmann's adjusted EBITDA margin fell from 14.9% to 12.5% through June 2026.
- Finance teams faced restructuring: Fielmann recorded finance-division severance costs through June 2026.
What makes Fielmann unique
- Training has a dedicated home: over 7,000 opticians and acousticians attend Fielmann's Ploen Castle academy annually.
- Insurance glasses gained more choice: Fielmann replaced eight standard frames with 90 free styles in 1981.
- Retail connects with online shopping: Fielmann's Hamburg flagship combines digital technology and exclusive brands across 1,400 square meters.
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