Mainframe CICS Systems Programmer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

As a Mainframe CICS Systems Programmer at Kyndryl, you will be the backbone of mission-critical enterprise infrastructure that global enterprises depend on every day. You will take ownership of installing, configuring, maintaining, and optimizing IBM CICS environments across z/OS systems, ensuring uninterrupted stability, exceptional performance, and resilience for our customers' core operations.

In this pivotal role, you will collaborate closely with application developers, system programmers, and cross-functional infrastructure teams to resolve complex technical challenges, support seamless deployments, and drive modernization initiatives. Your deep technical mastery and operational rigor will directly safeguard the performance and availability of essential transactional systems worldwide.

What You Will Do

• Install, configure, maintain, and support robust IBM CICS environments hosted on z/OS.
• Proactively monitor CICS regions to ensure continuous high availability, stability, and optimal performance.
• Triage, troubleshoot, and resolve complex CICS-related incidents and production system disruptions.
• Perform comprehensive CICS performance analysis, capacity planning, and system tuning.
• Analyze system logs, dumps, and CICS traces to pinpoint root causes and implement lasting fixes.
• Execute system upgrades, routine maintenance, migration projects, and application deployments.
• Partner with application developers, system programmers, and infrastructure teams to ensure smooth operational alignment.
• Maintain rigorous technical documentation, standard operating procedures, and compliance with organizational security standards.

Your Future at Kyndryl

Becoming a Mainframe CICS Systems Programmer at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas, or move vertically into senior leadership or specialized domain roles. There are many different types and flavors of roles at Kyndryl, so everyone can find the opportunity that suits them best.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• 10+ years of dedicated hands-on experience supporting and administering IBM CICS environments.
• In-depth technical knowledge of IBM z/OS architecture and operating principles.
• Demonstrated hands-on expertise with CICS Transaction Server (CICS TS) administration, configuration, and support.
• Proficiency using core mainframe utilities including JCL, TSO/ISPF, and SDSF.
• Proven ability in CICS performance tuning, dump reading, trace interpretation, and problem determination.
• Practical experience working with VTAM, TCP/IP, and related network connectivity components.

Preferred Skills and Experience

• Familiarity with database and messaging subsystems such as IBM DB2, IMS, or IBM MQ.
• Experience supporting mainframe modernization, automation, or hybrid cloud integration initiatives.
• Background in large-scale enterprise disaster recovery (DR) planning and execution for mainframe environments.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.