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Twin Health

Delivers digital twin for metabolic health.

Staff Product Designer

Product DesignUpdated on Nov 13
Full-timeRemote in USA

About the Job

Requirements

  • At least 8 years of UX or product design experience.
  • A portfolio demonstrating high-end visual polish and complex, multi-touchpoint journey mapping that connects digital and physical interactions.
  • Proven experience conducting user research, defining actionable personas, and translating those insights into tailored product flows.
  • Proven experience designing complex consumer enrollment flows, digital healthcare journeys, or premium e-commerce and unboxing experiences.
  • Deep expertise in responsive web and native mobile design patterns, including bridging UI flows with real-world actions such as connecting Bluetooth sensors.
  • Strong verbal, written, and visual communication skills, including pitching concepts, defending product decisions, and writing persuasive UI copy for different personas to drive enrollment and reduce drop-off.
  • A bachelor's degree in design, service design, human-computer interaction, or a related field.
  • Authorization to work for any employer in the United States.

Responsibilities

  • Identify and construct distinct user personas based on direct research insights, and uncover the barriers and value propositions that resonate with each persona.
  • Lead multiple programs by mapping tailored end-to-end enrollment flows centered on persona-specific value propositions, guiding members from program discovery to active participation.
  • Design the complete physical and digital service ecosystem, including health-kit shipment tracking, unboxing, hardware-sensor pairing, and scheduling an initial virtual appointment with the care team.
  • Produce polished websites, landing pages, and enrollment assets that communicate the program's value and balance a premium consumer-facing aesthetic with rapid execution.
  • Collaborate with marketing, hardware and logistics, and clinical operations to align physical unboxing and hardware setup with the digital user experience.
  • Influence product, engineering, and client-facing teams toward a cohesive, user-first approach; articulate research-backed design rationale and align groups around a shared onboarding vision.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience designing hardware-software integrations or complex logistical workflows, such as shipment tracking or appointment routing, is an advantage.
  • Ability to communicate technical capabilities and data flows clearly to engineering.

About the Company

Twin Health

Delivers digital twin for metabolic health.

Twin Health uses the Whole Body Digital Twin to monitor metabolism in real time and personalize treatment for chronic metabolic diseases like diabetes. Clients subscribe to the platform and receive medical coaching; sensors feed data to an AI model that builds a virtual body and guides interventions. It differentiates itself by targeting the root metabolic dysfunction with continuous sensing, AI insights, and partnerships with healthcare providers and insurers. The goal is to reverse and prevent metabolic diseases by restoring healthy metabolism through scalable, subscription-based care.

Company size
501-1,000
Company stage
Series E
Total funding
$286.5M
Headquarters
Menlo Park, CA
Founded
2018

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