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Infobip

Cloud CPaaS for omnichannel communications

Junior Solution Engineer

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeSantiago, Santiago Metropolitan Region, Chile

About the Job

Requirements

  • Proven experience in a technical role, preferably in pre-sales or solution engineering.
  • Ability to collaborate and communicate effectively, both in writing and verbally.
  • Demonstrated ability in professional presentation and public speaking.
  • Understanding of API integration principles and best practices.
  • Ability to gather and interpret customer requirements effectively.
  • Ability to acquire product knowledge quickly for complex software solutions.
  • Experience with solution implementation and ability to troubleshoot technical challenges.
  • Understanding of solution design and creation of technical documents.
  • Fluency in English and Spanish is required.

Responsibilities

  • Collaborate with sales teams to understand customer requirements and translate them into technical solutions.
  • Provide pre-sales support, including technical presentations and demonstrations of product capabilities.
  • Design and implement solutions using product knowledge and expertise in API integration.
  • Develop and deliver professional presentations explaining complex technical concepts to technical and non-technical audiences.
  • Create and maintain technical documents, including solution designs, implementation guides, and best practices.
  • Assist customers with API integration and troubleshoot technical issues during implementation.
  • Act as a technical liaison between customers and internal product development teams.
  • Expand product knowledge to stay current with the company's offerings and industry trends.
  • Build customer relationships and support customer satisfaction and successful adoption of the company's solutions.

Desired Qualifications

  • Pre-sales or solution engineering experience is preferred.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

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