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XTB

Runs an online brokerage for stock and currency trading

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A strong interest in the stock market, trading, and financial markets in general.
  • Sales drive and genuine enthusiasm for selling and customer engagement.
  • Native-level German, written and spoken, and good English language skills.
  • Ability to explain complex financial products clearly through communication and presentation.
  • High personal accountability, proactive initiative, and ability to work under time pressure.

Responsibilities

  • Acquire interested individual and corporate clients professionally, primarily by phone and email, without cold calling.
  • Consult with new clients by phone about XTB products and accounts, including after-sales support.
  • Manage and support an active client base on an ongoing basis.
  • Win back and reactivate inactive clients.
  • Participate in trade fairs and sales events across Germany, up to five times per year.
  • Support product and platform launches.
  • Assist with and deliver educational programs for clients.
  • Contribute to creating materials for existing and prospective clients.

Desired Qualifications

  • A completed degree or commercial apprenticeship in finance, business, economics, or a related field is preferred but not mandatory.
  • Experience with Salesforce or another customer relationship management system.
  • Knowledge of stocks and contracts for difference (CFDs).

About the Company

XTB

Runs an online brokerage for stock and currency trading

XTB is a global online broker that lets self-directed retail investors trade and invest in a wide range of assets through its proprietary platform, xStation 5. The platform provides access to thousands of instruments—stocks, ETFs, forex, indices, commodities, CFDs, and cryptocurrencies—via web, desktop, and mobile, with built-in charting and market analysis. It earns revenue from spreads, commissions, and market-making activities, offering many products with a 0% commission up to a monthly turnover limit. Regulators in KNF, FCA, and CySEC oversee XTB, and its aim is to grow a large, diverse base of retail investors by providing accessible trading across many assets with integrated analysis and execution tools.

Company size
501-1,000
Company stage
IPO
Headquarters
Warsaw, Poland
Founded
2002

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