Sales Manager

🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

💻 Role

Reporting to the Head of Categories and Expansion (Europe), this Sales Manager will be responsible for capitalising on Whatnot’s existing growth and building upon its foundation. Specific responsibilities include:

• Building and leading an established and growing International sales team as a strategic executive, driving growth

• Serving and effectively working closely alongside the European leadership team to lead and conduct day-to-day business

• Own and execute a sales strategy while working closely with key peers across Marketing, Product, Finance, and Operations, to drive a holistic revenue function for sellers of all sizes across our core categories

• Build a strong sales engine; improve sales operations and utilise predictable, repeatable sales roadmaps, and effectively translate targets into specific actions for all levels of sales management

• Drive accountability and key growth outcomes as it relates to the full sales life cycle

• Harness data to drive and proactively modify a go-to-market playbook to implement accountability in forecasts and determine bookings and activities required to generate pipeline and velocity to achieve results

• Maintain a deep understanding of customer use cases and product capabilities across the B2B and B2C motions to understand and solve customer business problems

• Driving operational excellence and accountability to achieve results. Leveraging data, reporting, OKRs, and other best practices to ensure alignment at all levels.

• Being a strong developer of talent, inspiring, a true player-coach and a mentor

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London, UK hub.

👋 You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

You should have 7+ years of sales experience and 4+ years of executive-level management experience, with a track record of building and leading high-performance sales teams in EMEA. Plus;

• A revenue leader with a track record of scaling a sales team in a high-growth environment

• Proven experience as a sales leader and experience leading sales in a social commerce, two-sided marketplace, and/or network effect consumer business

• Expertise in operating businesses driven by marketplace dynamics; experience in managing both supply and demand

• Experience in high-growth environments at scale and entrepreneurial, startup environments

• Prior experience building, scaling, leading, and developing sales teams

• Demonstrated track record of driving innovation and successfully adapting to changes in the industry or market

• Operates with relentless speed and velocity, while maintaining a high sense of humility and integrity

• Passionate about the fashion and/or collectibles re-selling space, or has an interest in becoming passionate

🎁 Benefits

• Generous Holiday and Time off Policy

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; Pension plans internationally

• Monthly allowance to dogfood the app

  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.