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MSX International

Automotive dealer performance and repair optimization

Training Consultant

Corporate & Technical TrainingConfirmed live in the last 24 hours
ContractCuritiba, State of Paraná, BrazilNo salary listed

About the Job

Requirements

  • Proven experience delivering technical or operational training, preferably in automotive dealerships.
  • Knowledge of dealership operational workflows, including sales, after-sales, service workshop, and parts.
  • Experience training teams to adopt new processes, procedures, or systems.
  • Knowledge of adult-learning principles and training facilitation techniques.
  • Ability to turn technical procedures into clear, instructional content applicable to operations.
  • Experience preparing instructional materials, practical exercises, and learning assessments.
  • Knowledge of dealership management systems (DMS) and ability to guide their use in trained workflows.
  • Ability to assess learning and monitor the application of knowledge at work.
  • Knowledge of presentation tools, virtual training tools, and report preparation.
  • Availability to travel and work in person at dealerships according to project scope.
  • Active Category B driver's license.
  • Intermediate Excel skills.
  • Intermediate PowerPoint skills.

Responsibilities

  • Identify training needs related to processes being implemented, considering each dealership's audience and circumstances.
  • Develop training plans with learning objectives, content, formats, schedules, and resources.
  • Prepare and adapt instructional materials, presentations, exercises, and operating guides for defined processes and audiences.
  • Deliver in-person, virtual, and practical training on processes and workflows in areas such as sales, after-sales, service workshop, parts, and administration, according to project scope.
  • Demonstrate processes and lead simulations and practical activities that connect the content to participants' work.
  • Guide teams in using dealership management systems during the processes covered by training.
  • Verify participants' understanding and ability to perform the trained workflows.
  • Monitor application of learning in the field, answer questions, reinforce guidance during implementation, identify learning difficulties and reinforcement needs, and propose additional training actions.
  • Align content and guidance with the implementation team to ensure consistency with established processes and standards.
  • Record attendance, assessments, difficulties, and participant progress, and prepare training reports.
  • Train internal multipliers to support ongoing training and maintain good practices.

Desired Qualifications

  • Experience delivering technical or operational training in automotive dealerships.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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