Functional ITAM Operations

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries. Frontier collaborates with clients and partners with other businesses to ensure that the right solution with the right people is delivered to meet the client’s needs. Many senior project managers and business analysts are subject matter experts in their respective fields. Frontier understands how to support multiple stakeholders to aid in developing and implementing national policies, strategies, and doctrine. 

Summary:

The Functional ITAM Operations serves as the subject-matter expert responsible for the execution and oversight of the full asset lifecycle, ensuring inventory accuracy, data integrity, and compliance with system-of-record standards. This role leads reconciliation, validation, and workflow-driven asset management processes to maintain audit-ready asset accountability and support efficient, data-driven program execution.

Responsibilities

Essential Job Functions:

• Perform routine asset lifecycle transactions and updates.
• Investigate and resolve assigned asset-data discrepancies.
• Perform physical asset verification.
• Update asset records based on verified information.
• Support asset attestation follow-up and exception resolution.
• Process routine asset location, assignment, status, and ownership corrections.
• Create, update, and close assigned ITAM tickets.
• Document verification evidence and resolution actions.
• Support surplus and disposition activities.
• Maintain Asset tag inventory, collaborate with stakeholders to purchase when needed.
• Draft and maintain cross training.
• Lead/maintain knowledge article database.
• Coordinate with custodians when asset ownership or assignment requires confirmation.
• Escalate technical or policy issues that cannot be resolved operationally.
• Support periodic and recurring inventory activities.
• Monitor ticket aging and SLA performance.
• Perform as Project Manager on Special or Ad-hoc projects. 

Qualifications

Necessary Skills and Knowledge:

• Demonstrate excellent written and verbal communication in interpersonal exchanges
• Highly organized with great attention to detail

Minimum Qualifications:

• 6–10+ years of experience in asset management within enterprise or federal environments
• Experience managing system-of-record asset environments
• Ability to obtain and maintain the Government-required suitability/security determination (Public Trust or higher, as specified in final RFQ).

Preferred Qualifications:

• Credentials: ITIL 4 Foundation
• ServiceNow ITAM/HAM experience
• RFID/barcode asset tracking
• Federal property accountability experience

Work Location

Your primary work location will be Alexandria, VA, with additional locations in Lorton, VA, and Frederick, MD. On-site work is required. Any remote work is strictly subject to management approval based on operational needs and policy compliance.

The salary range for this position is $85,000 to $115,000 annually.

Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.