Amiri

Luxury fashion brand: ready-to-wear and denim

Senior Client Advisor

Retail SalesConfirmed live in the last 24 hours

Full-timeMiami, FL, USAIn-person

About the Job

Requirements

At least 2 years of retail sales and/or client service experience in a luxury consumer goods environment.
Ability to develop strong, lasting relationships through communication, organization, and follow-through.
Strong drive for business results and a passion for creativity, fashion, and the brand.
Ability to provide outstanding customer service in person, in writing, and by phone.
Ability to read, count, and write accurately to complete business and client-related transactions.
Ability to prioritize tasks and manage time in a fast-paced environment.
Ability to work assigned shifts with reasonable flexibility, including scheduled nights, weekends, and holidays.
Ability to operate phones, cash registers, computers, and other equipment needed for the job.
Physical ability to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 pounds.
Willingness to adhere to company policies, procedures, regulations, and standards.

Responsibilities

Achieve and exceed individual sales goals and key performance indicators, including individual sales volume, units per transaction, and average dollar per transaction.
Maintain a strong results orientation and a positive, team-first attitude.
Provide a welcoming, client-focused environment and high-quality service in person, by phone, and through electronic communication.
Demonstrate product knowledge and engage clients through product craftsmanship and narratives.
Partner with store and corporate management teams to resolve client issues in a way that benefits the business.
Coordinate with management to participate in floor moves, merchandising, visual merchandising, and housekeeping as needed.
Prepare, pack, and wrap merchandise upon request.
Participate in inventory and cycle counts and protect boutique assets by following operating procedures.
Serve as a keyholder and perform opening and closing procedures.

Purpose and Objective

AMIRI is looking for a charismatic Sr. Client Advisor for its retail store in Miami Design District! This role is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique operating experiences.

Job Responsibilities and Duties:

Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT).
Maintain a strong drive for results and a positive, team first attitude at all times.
Ensure a welcoming client-focused environment which includes offering best in class service, in person, over the phone, and through electronic communication.
Demonstrate exceptional product knowledge, engage clients through the craftsmanship & narratives of products.
Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business.
In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed.
Assist in preparing, packing, wrapping merchandise upon request.
Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures.
Keyholder; opening & closing procedures.

Knowledge, Skills, and Ability Requirements:

2+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment.
Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills.
Strong drive for business results with a passion for creativity, fashion, and the brand.
Provide outstanding customer service across all mediums (in-person, written, phone, etc).
Read, count, and write to accurately complete all business and client-related transactions.
Ability to prioritize tasks and manage time in a fast-paced environment.
Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled.
Ability to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers, and all other office equipment).
Physically able to stand for extended periods and handle merchandise, including lifting and moving items up to approximately 30 lbs.
Willingness to adhere to all company policies, procedures, regulations, and standards.

Compensation Package:

Hourly; Commission eligible

Full package health benefits

401(k) + Employer match

Non-accrued vacation

Who We Are:

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand's intrinsic California spirit is deeply rooted in authenticity and creativity, with collections influenced by Hollywood and infused with West Coast music culture.

The brand's trajectory has followed a clear global strategy, with biannual shows at Paris Fashion Week and a growing international presence through an expanding network of flagship destinations.

AMIRI's culture and contemporary vision prioritize quality, creativity, and innovation across every facet of the business. Founder and Creative Director Mike AMIRI continues to safeguard and shape the artistic vision of the brand and design studio.

As the brand's presence expands globally and continues to emerge as one of the fastest-growing businesses in the U.S. luxury fashion market, AMIRI is seeking visionary individuals with a creative and entrepreneurial mindset to join our team.

About the Company

Amiri

Luxury fashion brand: ready-to-wear and denim

Amiri creates luxury fashion for men and women, designing and producing ready-to-wear clothing, footwear, and accessories with a focus on denim. The brand sells through its own flagship stores and a wholesale network, reaching customers worldwide. Its products and aesthetic fuse Californian rock 'n' roll influence with haute couture craftsmanship, and are distributed in major cities via standalone flagships and more than 160 high-end retailers. Compared with competitors, Amiri differentiates itself through its distinctive blend of rebellious, rock-inspired style and high-end craftsmanship, supported by a direct-to-consumer approach and selective wholesale partnerships to maintain exclusivity. The company aims to be a leading global luxury brand known for fashion-forward, premium denim and accessories, delivered through an expanding network of flagship stores and premium retailers.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Los Angeles, CA
Founded: 2014

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