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Triple Whale

Shopify-focused e-commerce data analytics platform

Director of Integrated Marketing

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$195k - $220k

About the Job

Requirements

  • 12+ years of B2B marketing experience, including substantial experience in SaaS or software businesses and direct responsibility for integrated marketing, demand generation, and content strategy.
  • 5+ years in senior marketing leadership roles, including managing managers or functional heads, owning budgets, and setting strategy across multiple marketing disciplines.
  • Strong creative and editorial judgment, alongside hands-on depth in paid acquisition, lifecycle marketing, and content distribution. Ability to develop original campaign ideas and give specific feedback on concepts, stories, and execution.
  • Experience with both sales-assisted and self-serve customer journeys, understanding how content, campaigns, and conversion paths support each, from generating qualified sales opportunities to helping customers evaluate and buy independently.
  • A record of building evergreen content and demand programs and owning integrated campaigns from brief through results. Ability to show distinctive campaign ideas and explain the customer insight, creative choices, distribution strategy, and commercial results behind them.
  • Strong analytical skills and experience making investment decisions using acquisition costs, conversion, pipeline quality, and business results; understanding of the limits of attribution.
  • Deep, practical AI proficiency in professional and personal life, with examples of repeatable workflows beyond basic prompting that improve research, creative development, analysis, or marketing execution; ability to explain the tools, context, quality controls, and results behind the work.
  • Familiarity with the ecommerce landscape is a strong plus.
  • Familiarity with the broader AI and data landscape is also a strong plus.

Responsibilities

  • Own year-round evergreen content and performance strategies connecting audience needs and business priorities across content, paid acquisition, lifecycle, and conversion rate optimization.
  • Partner with Product Marketing and Sales to identify customer problems, buying motivations, and barriers to purchase, then turn those insights into audience-specific demand and buying programs.
  • Partner with the Head of Content to shape editorial strategy across social, video, thought leadership, and education; develop points of view, choose stories and formats, set quality expectations, and extend distribution across channels.
  • Partner with the Head of Performance on channel strategy, audience targeting, and testing priorities; work with Creative, web partners, and Product Marketing to improve offers, landing pages, and conversion paths.
  • Use channel results to inform content and creative decisions, and use content to improve paid and lifecycle programs.
  • Shape email and in-app lifecycle programs around audience needs, customer behavior, and useful next actions; guide segmentation, messaging, and testing.
  • Own acquisition campaigns that convert free users to paid customers, partnering with Growth on activation, adoption, and expansion.
  • Own integrated campaigns from brief through launch, optimization, and results; translate business priorities and customer insights into original campaign ideas.
  • Work with Brand and Creative on campaign concepts, stories, and execution, setting a high bar for work that earns attention and motivates action.
  • Align Content, Performance, Brand, Creative, Creator Marketing, Product Marketing, and Ecosystem Marketing around campaign ideas, audiences, objectives, budgets, and resources.
  • Connect content, paid media, events, email, and in-app messaging into coherent campaigns in which each channel contributes to the idea and customer journey.
  • Use AI and automation where they help teams develop better ideas, learn faster, or improve execution.
  • Assess the capabilities Content and Performance need; develop functional leaders and make hiring and organizational recommendations as the work evolves.
  • Set clear expectations, give direct feedback, and build teams that combine marketing judgment with reliable execution; help leaders strengthen their judgment and their teams.
  • Be accountable for marketing-sourced pipeline and net-new customer acquisition; set targets and allocate Content and Performance resources across evergreen programs, campaigns, and new ideas.
  • Balance near-term acquisition goals with longer-term audience and demand building.
  • Work with operations and analytics partners to establish reliable tracking and reporting across engagement, acquisition efficiency, and pipeline quality.
  • Work with Sales to understand lead quality and with Growth on coordinated customer campaigns.
  • Use evidence to decide what to continue, expand, change, or stop; make investment tradeoffs and align partner leaders around marketing objectives.
  • Question attribution, test assumptions, and evaluate audience-building work over a different time horizon than conversion campaigns.

Desired Qualifications

  • Clear communication, direct feedback, and the ability to bring teams with different priorities together around a plan.

About the Company

Triple Whale

Shopify-focused e-commerce data analytics platform

Triple Whale provides a data analytics platform for direct-to-consumer brands on Shopify. It aggregates data from Shopify, Facebook, Google Analytics, and TikTok into a single real-time dashboard, featuring the Triple Pixel for first-party tracking and AI-powered Moby Agents that automate attribution, performance monitoring, and insights across acquisition, conversion, and retention. It also includes inventory forecasting and customer journey analysis to optimize ad spend and improve lifetime value. The platform differentiates itself by prioritizing first-party data, automated AI insights, and an all-in-one suite for attribution, inventory planning, and customer analytics, with revenue-driven subscription plans that include agency partnerships.

Company size
201-500
Company stage
Series B
Total funding
$55.1M
Headquarters
Columbus, OH
Founded
2021

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