M

My NRMA

Member-owned travel, tourism, and services provider

Dive Instructor/Expedition Crew

Fitness & Sports InstructionConfirmed live in the last 24 hours
Full-timeBrisbane QLD, AustraliaNo salary listedRemote

About the Job

Requirements

  • Demonstrated experience within marine environments.
  • A PADI Dive Instructor qualification and a minimum of two years of experience.
  • First Aid and CPR qualifications.
  • A passport.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong boat-handling knowledge and experience is preferred.
  • Previous experience working in remote locations is preferred.
  • Guiding experience is highly regarded.
  • A degree in Natural Sciences or another field is highly regarded.
  • Ability to secure guests’ confidence and respect.
  • Strong verbal and written communication skills.
  • Ability to speak confidently in public.
  • Ability to provide excellent customer service with a professional demeanour and appropriate tact and courtesy.
  • Ability to troubleshoot, respond quickly with confidence, and make sound decisions using good judgement.
  • Ability to work well under pressure.
  • Ability to work rosters lasting up to six weeks on domestic voyages and up to eight weeks on international voyages.

Responsibilities

  • Coordinate and take responsibility for confined-water training for introductory dives for non-certified guests and crew.
  • Coordinate and take responsibility for open-water dives for appropriately certified guests and crew.
  • Care for and maintain all diving equipment, including snorkelling gear, promptly address faults or problems, and maintain the rigid inflatable boat; work with the Engineer on the compressor and air storage cylinders.
  • Take responsibility for water activities, particularly snorkelling and diving events.
  • Ensure equipment maintenance is performed and update equipment manuals and log sheets.
  • Conduct a complete and accurate monthly stocktake of dive and snorkelling equipment, including a condition report.
  • Conduct snorkel rescue training for new crew members and ensure it is completed within their initial 90-day probationary period.
  • When required, guide guests and actively manage their health and safety.
  • Assist with loading and disembarking Xplorers and other ship tenders, and conduct pre-excursion risk assessments.
  • Understand and comply with regulatory restrictions and conditions for each site visited.
  • Provide guests and crew with accurate and comprehensive logistical and safety information for each excursion, and maintain vigilance for their safety.
  • Promote passenger interaction.
  • Ensure guests and crew behave appropriately at Indigenous and historical sites, with beach collecting and wildlife, in accordance with eco-tourism accreditation, operational permits, and concessions.
  • Assist the crew with vessel turnaround, including gangway watch duties.
  • Work as part of the crew to provide the overall cruise experience.
  • Maintain behaviour, discipline, and dress in accordance with company policy and image.
  • Follow reasonable directions from the Manager or delegate.

Desired Qualifications

  • Qualifications the employer is willing to help the employee obtain include an AMSA-endorsed Certificate of Safety Training (CoST), Crowd Control and Crisis Management, AMSA Medical, an AMSA-endorsed Marine Cook Certificate, an Australian Seafarers book or equivalent discharge book, a driver’s licence (manual preferred), a Yellow Fever vaccination record, Remote First Aid and Advanced CPR, and an AMSA-endorsed Coxswains Certificate – Grade 1.
  • Financial assistance is available for gaining qualifications.

About the Company

My NRMA

Member-owned travel, tourism, and services provider

NRMA is a large, member-owned organization in Australia with over 3.2 million Members. It operates across tourism, leisure, and travel, offering services such as accommodation, car hire, ferries, experiences, and roadside assistance that support people on road and water journeys. Its product ecosystem centers on a Membership model that delivers value through services, experiences, and benefits added for Members. The company differentiates itself by being member-owned, prioritizing people, Members, and customers, and fostering a culture of care, innovation, inclusivity, and community impact. Its goal is to make journeys better for everyone—delivering practical help and memorable experiences while working toward a shared future.

Company size
1,001-5,000
Company stage
Not listed
Total funding
$72.7M
Headquarters
Sydney NSW, Australia
Founded
1920

Recently Posted Jobs

Explore more opportunities at My NRMA

See more jobs