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Assurant

Insurance and service contracts for devices

People Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeIrving, TX, USA$74.6k - $124.7kIn-person

About the Job

Requirements

  • A bachelor's degree in a related area is required.
  • At least 2 years of experience in a human resources professional role is required.
  • Experience must include coaching and advising employees at all levels on performance, organizational change, employee engagement, and working relationships.
  • Knowledge of federal and state employment law, including the Family and Medical Leave Act, Americans with Disabilities Act, Fair Labor Standards Act, Title VII, Equal Employment Opportunity requirements, and other applicable employment-related laws, is required.

Responsibilities

  • Provide proactive and reactive coaching and consultative human resources advice and services to employees in the designated business unit, from intake through resolution, with a focus on employee experience.
  • Use the core learnings of Success in Leading Employees, including StAR/StAR-AR and GROW, when advising on performance development and performance improvement situations.
  • Build and maintain strong working relationships with managers and People Business Partners for the client group.
  • Assist managers with hiring and staffing, including interviewing, assessing, and selecting candidates, compensation management, and developing job descriptions for needed positions.
  • Partner with managers on employee engagement efforts, which may include action planning, team meetings, and follow-up to ensure plans are completed.
  • Provide performance coaching and advice, including participating in meetings with employees and managers.
  • Advise on policy interpretation, encouraging managers to exercise judgment and discretion, and promote the use of Success in Leading Employees information in interactions with managers.
  • Provide education and training to managers on topics such as the Family and Medical Leave Act, union avoidance, wage and hour matters, and accommodations; collaborate with managers, Legal, and/or the People Business Partner to determine training needs.
  • Consult with managers and leaders on termination processes, including reductions in force and voluntary or involuntary terminations, and participate in termination meetings with employees.
  • Facilitate the end-to-end reduction-in-force process with the People Business Partner and business leadership, including talent assessment, notifying impacted associates, and supporting employees after notification.
  • Conduct routine inquiries, research, or investigations into issues raised by employees, managers, or other sources.
  • Participate in additional projects identified by People Organization leadership.
  • Use tools including Workday, Peakon, and ERIN to analyze client-group data and use analytics to drive organizational performance.
  • Recommend updates to Knowledge Base content and analytics to improve information available to the People Partner and managers.
  • Develop and maintain relationships with the People Experience Center team to ensure escalated employee and manager concerns or requests are handled promptly, consistently, and accurately, and documented appropriately.

Desired Qualifications

  • Extensive analytical and problem-solving skills are desired.
  • PHR, SPHR, SHRM Certified Professional, or SHRM Senior Certified Professional certification is preferred.
  • Experience handling employee-related investigations and writing report summaries is helpful.
  • At least 1 year of HR support experience for a workforce of at least 250 employees is helpful.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

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