Channel Business Development Manager
About the job
- Proven experience in channel sales or partner management within UCaaS, CCaaS, cybersecurity, connectivity, IT services, or adjacent technology sectors.
- Ability to lead and present sales opportunities on behalf of channel partners.
- Strong understanding of the reseller, distributor, and MSP ecosystem in the UK.
- Demonstrable track record of meeting or exceeding revenue targets.
- Ability to think strategically while executing tactically.
- Strong commercial acumen and ability to articulate value to partners.
- Willingness to travel for partner meetings, events, and industry conferences.
- Find, own, and manage a portfolio of strategic channel partners, acting as the primary commercial point of contact.
- Build long-term, trusted relationships with key stakeholders across partner organisations.
- Conduct regular business reviews to track performance, pipeline, and strategic alignment.
- Achieve channel sales targets through effective partner management and business development.
- Support partners with opportunity identification, qualification, and closure.
- Forecast partner revenue and provide accurate reporting to leadership.
- Educate partners on the company’s product portfolio, value proposition, and competitive advantages.
- Deliver sales training, onboarding, and ongoing enablement programmes.
- Collaborate with the marketing team to create joint campaigns, events, and lead-generation initiatives.
- Develop joint business plans with partners, setting clear objectives, KPIs, and growth strategies.
- Support the creation and execution of co-branded sales materials and propositions.
- Identify and recruit new partners aligned with the company’s channel strategy.
- Work closely with Pre-Sales, Marketing, Product, and Service Delivery teams to support partner needs.
- Provide partner feedback into product development and commercial strategy discussions.
- Represent the channel within internal planning and strategy sessions.
About the company
Charterhouse provides an integrated technology partnership for mid-market businesses, offering voice, data, hosting and cybersecurity as a bundled managed service. Their approach centers on long-term contracts and deep, embedded support, aligning IT operations with a client’s business needs rather than selling one-off products. The company works by delivering a suite of managed IT solutions and gradually expanding capabilities and geographic reach through acquisitions, allowing it to handle mission-critical tech across a client’s operations. What sets Charterhouse apart is its focus on end-to-end integration and long-term client relationships, growing through steady, client-centered growth and strategic acquisitions rather than relying on venture-backed hype. The goal is to be the essential, behind-the-scenes technology partner that quietly powers business operations for mid-market companies, helping them run reliably and securely.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1993
Get referred to Charterhouse
See people who can refer or advise you
Simplify's Take
What believers are saying
- Teleware acquisition on 13 March 2026 expands regulated communications and voice-recording products.
- Microsoft Teams and AI customer-experience demand directly lifts Charterhouse's core portfolio.
- Six acquisitions since 2019 give cross-sell opportunities across voice, security, and hosting.
What critics are saying
- Serial acquisitions since 2019 create integration debt and distract Mike Wardell's team.
- Microsoft ecosystem concentration exposes Charterhouse to Teams roadmap shifts and partner-margin pressure.
- If post-deal churn rises, August Equity's 2018 rollup thesis collapses by 2027.
What makes Charterhouse unique
- Charterhouse won Microsoft Global Partner of the Year for Converged Communications in 2026.
- Its Teleware IP acquisition on 6 March 2026 deepens Teams-native AI and CX capabilities.
- August Equity-backed rollups since 2018 built a broader UK managed-services platform.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Life Insurance
- Flexible Work Hours
- Commuter Benefits
- Employee Discounts