Account Manager
$98.9k - $135k
Mid, Senior
Bachelor's
Los Angeles, CA, USA+1 moreMore locations: New York, NY, USA
In PersonFull-time, in-office position in Los Angeles or New York City.
Sales & Account ManagementBusiness Development & Partnerships
Company Historically Provides H1B Sponsorship
About the job
Requirements
- Two to five years of experience in account management, business development, partnerships, or sales, preferably within collectibles, e-commerce, marketplaces, or retail.
- A bachelor's degree or equivalent professional experience.
- Strong knowledge of the trading card and collectibles industry, including card products, brands, releases, market trends, and collecting communities.
- Knowledge of Trading Card Games (TCG), such as Pokémon, Magic: The Gathering, or other major categories, and understanding of or willingness to develop expertise in sports cards.
- Experience in external sales or business development, including prospecting, pitching, relationship building, and acquiring new customers or partners.
- Ability to balance proactive new business development with ongoing account management and seller support responsibilities.
- Proficiency with customer relationship management (CRM) systems such as HubSpot, including pipeline management, customer segmentation, and account tracking.
- Strong analytical skills and experience using sales, audience, and performance data to inform business decisions.
- Strong written and verbal communication skills to build relationships and influence external partners.
- Ability to manage multiple priorities in a fast-paced environment with strong organization and attention to detail.
- Strong understanding of social media platforms, creator ecosystems, and live shopping.
Responsibilities
- Proactively identify, prospect, and recruit new sellers, breakers, and content creators across Trading Card Games and sports card categories to expand the Fanatics Live seller network.
- Build and manage relationships with prospective and existing sellers, serving as a key point of contact and trusted partner.
- Drive external business development through seller outreach, pitching, relationship building, and conversion of new partnership opportunities.
- Educate sellers on platform best practices, tools, and strategies to help them grow their businesses and maximize performance.
- Use knowledge of Trading Card Games and sports card markets, products, releases, and collecting trends to identify opportunities for seller acquisition and growth.
- Facilitate onboarding for new sellers and ensure a successful transition onto the platform.
- Monitor seller performance and key performance indicators, and conduct account analysis to identify improvement opportunities.
- Maintain accurate seller information in the CRM system, including prospect pipelines, account profiles, and relevant sales and audience metrics.
- Work cross-functionally with product, engineering, marketing, and trust and safety teams to support seller growth and address operational needs.
- Develop subject matter expertise in Fanatics Live, including product features and user flows, while supporting broader Seller Success initiatives.
Desired Qualifications
- Previous experience working with card shops, breakers, hobby retailers, or content creators is highly desirable.
- Passion for Trading Card Games, sports cards, breaking, and collectibles is a significant advantage.
About the company
Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.
Company Size
10,001+
Company Stage
Growth Equity (Venture Capital)
Total Funding
$5.2B
Headquarters
Huangpu, China
Founded
1995
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Simplify's Take
What believers are saying
- Fanatics Sports & Casino launched September 2, 2026, broadening monetization beyond merchandise.
- Fanatics Collectibles opened Paris flagship plans after London's success, expanding global premium retail.
- NFL added Fanatics as official betting operator, validating the company's sportsbook ambitions.
What critics are saying
- Three antitrust suits were dismissed September 30, 2026, but Panini's case still threatens.
- Fanatics laid off 286 Florida workers for Riverview closure effective March 1, 2026.
- Sportsbook and prediction-markets integration intensifies rivalry with DraftKings, FanDuel, and regulators.
What makes Fanatics unique
- Fanatics controls leagues, teams, and factories through vertical commerce, not simple retail markup.
- Fanatics signed long-term NFL, UEFA, FIFA, and Ryder Cup rights in 2026.
- Fanatics China pairs Hillhouse Capital with local manufacturing and Shanghai operations.
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Benefits
- Work Life Balance - At Fanatics we place our focus on results and empowerment and encourage you to enjoy your time on and OFF the field with our competitive time off policies.
- Recognition and Rewards Program - Fanatics values our internal fans too! Our programs are designed to thank and reward Fanatics athletes for their hard work and commitment to winning as a team.
- Company Sponsored Events - From breakfast to happy hour and every hour in between – Fanatics employees can enjoy time together at one of our many company events.
- Fanatics.com Employee Discount - As an employee you will receive a special discount on all of your favorite sports merchandise and memorabilia.
- Give Back - Fanatics cares about the fans around us. We encourage you to partner up with your teammates in giving back and serving the communities where we work and play.
- Meet & Greets - You never know who will show up to the office. You might just meet one of your all-time favorite athletes.
- Invest in You - Here at Fanatics we want you to accomplish your goals. We offer tuition reimbursement.
- Healthy Lifestyle - Fanatics cares about helping and supporting our teams in their busy lifestyles. Through wellness relationships with fitness and weight management partners we are here to support you in whatever your lifestyle goals.
- Wellness Coverage - Your health is important to you – and it’s important to us too! We offer a number of benefit plan options for convenience and flexibility.
- Financial Security - Through our plans, Fanatics offers you a way to budget for health care expenses that you’d typically pay for out of pocket.
- Retirement - The sooner you begin planning for your retirement, the better. Fanatics offers generous plans to help you prepare for the future.
- Network of Support - Fanatics understands that sometimes you may need someone in your corner. Through the Life Assistance Program, you and your family have access to support 24 hours a day, 7 days a week.