CUSTOMER SERVICE - PATIENT ACCOUNTS
Opportunities available in Melbourne, Florida
Are you outgoing? Love helping people?
If so, we have a rewarding Career waiting for you!

At Medical Data Systems, your success is our success. With our training program, we teach individuals how to become a Successful, Professional Customer Service Representative who can intelligently discuss patient accounts with guarantors. Hourly pay ($15.00 per hour) plus Unlimited bonus potential! Bonuses are based on Your Ability and Determination.
This job offers a rewarding and challenging environment. We take calls from patients and help them resolve their hospital balances. We answer account questions, take payments and negotiate payment plans when necessary. The people we speak with are Recent Patients and are NOT Considered Delinquent with the Hospital. The work is very similar to working in the Business Office of a Hospital.
MDS is a proven, trusted and innovative leader in revenue cycle management. For more than 3 decades MDS has successfully partnered with multiple hospitals and respected health systems across the nation. We are vigorously committed to your success and the success of our clients.
***PLEASE NOTE THAT THIS IS NOT A REMOTE POSITION!***
What we offer you…

Hourly base pay, plus un-capped bonus potential! Your bonus is based on your performance!
Annual reviews
Paid Time Off/Vacation
401K match 50% up to 6%
Insurance – Health, Dental, Life, Vision, and short- term disability
Tuition Reimbursement
Professional Development Assistance – We help you grow!

What we expect from you…

High school diploma or equivalent.
Regular and reliable attendance – attendance & punctuality is an essential job function.
Self-Motivated / Goal Oriented / Detail Oriented – seeking DOERS, not triers.
Assertive – Comfortable being the decision maker.
Inquisitive – Confident with asking questions to become a problem solver.
Ability to overcome objections and remain focused on daily goals.
Excellent negotiating and persuading skills.
Adhere to all required FDCPA and HIPAA regulations and system procedures.
Solid working PC and Internet experience.

MDS is always interested in meeting individuals who can enhance and help grow our businesses. We invite you to explore our opportunities and learn more about the benefits of being a part of Medical Data Systems.
To sustain our growth, we need the best-of-the-best in every area of our business. Our policy is to promote from within and encourage our associates to be their best. If you are motivated and have the drive, you will have the opportunity to build a career with our organization.
APPLY TODAY!!!
Start Earning tomorrow!
Medical Data Systems
We are a proven, trusted and innovative leader in revenue cycle management.
Equal opportunity employer

About the company

Medical Data Systems provides accounts receivable management and collection services to hospitals and other healthcare organizations. Its teams follow up insurance claims, contact patients about outstanding balances, arrange payment options and help clients clear account backlogs. The company also offers digital payment tools, outsourced business-office support and assistance with receivables during changes to patient accounting systems. Clients purchase recovery and account-management services and related payment solutions, combining collection staff with software used to organize balances and communications. Founded in 1985, Medical Data Systems is headquartered in Vero Beach, Florida, United States.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Vero Beach, Florida

Founded

1985

Get referred to Medical Data Systems

See people who can refer or advise you

Simplify's Take

What believers are saying

MDS's August 2026 appeals-specialist listing offered a $5,000 sign-on bonus for remote, full-time work.
MDS provides paid training and tuition reimbursement within its employee benefits package.
MDS services legacy receivables while client hospital teams train on replacement patient accounting systems.

What critics are saying

MDS serves healthcare receivables exclusively, concentrating its customer exposure in one sector.
MDS's appeals specialists process high account volumes and must type at least 55 words per minute.
MDS's client-service executives conduct quarterly onsite performance reviews, adding recurring client visits to account oversight.

What makes Medical Data Systems unique

MDS's SWIFT product combines configurable payment websites, mobile messaging and electronic patient statements.
MDS works every assigned collection account regardless of its balance.
MDS's dedicated technology division customizes proprietary collection interfaces to each client's patient accounting system.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Performance Bonus

Medical Data Systems

Customer Service Patient Accounts

About the job