N

Neighborly

Franchise-based home services provider

Franchise Business Coach

Business OperationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree or a combination of education and equivalent experience is required.
  • Five years of experience in franchise or business consulting, or as a small business owner.
  • Understanding of business profit and loss and how to drive profitability.
  • Knowledge of a variety of field operations concepts, practices, and procedures.
  • Ability to stand and sit in an office environment, see, hear, and communicate effectively, and use standard office equipment and computers.
  • Ability to lift and move equipment, supplies, and materials weighing up to 25 pounds.

Responsibilities

  • Provide operational support to franchise owners, including helping with day-to-day operations and guiding strategic planning.
  • Communicate with the franchisor, keeping them updated on franchisee status and providing feedback on the franchise system.
  • Gather and analyze data to track franchisee performance and identify areas for improvement.
  • Motivate and coach franchisees by providing feedback, helping them set goals, and celebrating their successes.
  • Enforce franchise compliance by ensuring franchise owners follow the franchisor's rules and regulations.

About the Company

Neighborly

Franchise-based home services provider

Neighborly is a global home services network built on franchising that connects customers with services like plumbing, electrical, and HVAC through local franchise teams. It licenses its brand and operating system to franchisees, earning revenue from franchise fees, service charges, and product sales. Its core promise, Neighborly Done Right, guarantees to fix any job that isn’t completed correctly, supporting trust with technology-enabled operations and franchise training. The company differentiates itself through a strong focus on customer satisfaction, scalable franchising, and industry recognition such as the 2024 CIO 100 Award, with a goal of expanding globally while maintaining high standards and partnering with franchise associations.

Company size
201-500
Company stage
Debt Financing
Total funding
$275M
Headquarters
Waco, TX
Founded
1981

Recently Posted Jobs

Explore more opportunities at Neighborly

See more jobs