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Electronic Arts

Global publisher of live-service video games

Quality Verification and Standards Development Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least 7 years of experience in the software or IT industry, including end-to-end management of software or technical projects.
  • Ability to lead project management across goals and scope, schedules, resources, risks, and stakeholder alignment.
  • Experience collaborating with development organizations based on understanding of the software development life cycle, and understanding of software development methodologies such as Agile.
  • Experience or understanding of improving work processes and workflows using generative artificial intelligence, large language models, or automation tools.
  • Understanding of software quality and quality assurance processes, or related project experience, is preferred.
  • Experience collaborating with global or third-party outsourcing partners.
  • Experience establishing and managing outsourcing projects and collaboration processes.
  • Ability to use project management, data analysis, and collaboration tools such as Jira, TestRail, Confluence, Power BI, Notion, and Slack.
  • Ability to communicate in English for work is preferred.

Responsibilities

  • Lead end-to-end project management by setting project goals and execution plans, and managing scope, schedules, resources, risks, and deliverables.
  • Clearly define roles and responsibilities, plan resources against scope and capacity, and transparently manage progress and key risks.
  • Establish metrics for quality, productivity, and operational efficiency, and deliver specific improvements based on data and results.
  • Improve processes that enhance game quality and establish scalable operating models for efficient collaboration with internal and external partners.
  • Collaborate with development and quality engineering teams to introduce artificial intelligence and machine learning solutions, test automation, and new technologies into game quality processes, then scale and standardize them for application in projects.
  • Work with game development studios to establish quality-improvement projects and execution strategies needed during game development and live services.
  • Define project goals, metrics, and success criteria, and continuously manage outcomes in quality, productivity, and efficiency.
  • Analyze results, identify improvement initiatives, and share and disseminate key outcomes and best practices with relevant teams.
  • Establish and continuously improve efficient collaboration processes with external development and quality assurance outsourcing partners.
  • Evaluate external partners' capabilities and establish sustainable, productive collaboration models.

Desired Qualifications

  • A work-related portfolio may be submitted; it is optional.

About the Company

Electronic Arts

Global publisher of live-service video games

Electronic Arts (EA) publishes and distributes video games across consoles, PCs, and mobile devices. It creates games and extends their life with live services, such as downloadable content (DLC), in-game purchases, and subscriptions, to keep players engaged over time. Its products are sold as digital downloads and physical copies, with additional value through ongoing content and a subscription plan called EA Play that grants access to a library of games and perks. Compared with competitors, EA blends a broad lineup of genres and platforms with a steady revenue model based on live services and memberships, rather than relying only on initial game launches. Its goal is to inspire the world through play while building stable, recurring income by maintaining active player communities and expanding engagement across geographies.

Company size
10,001+
Company stage
IPO
Headquarters
Redwood City, CA
Founded
1991

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