Emergency Department Registration Coordinator

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare. 

Ready to take your career to the next level?

FirstHealth of the Carolinas is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health care by Becker's Healthcare for two consecutive years. We offer a competitive benefits package including membership to our fitness centers.

The Registration Coordinator is responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information.  

Responsibilities

The Registration Coordinator is responsible for registration of patients, verification of insurance benefits, pre certifications and verification of demographic information. Responsibilities will also include payment collection and posting, and financial assistance applications as needed.

This position is deemed *essential *. Essential staff are expected to report to work during inclement weather.

Qualifications

Bilingual skills preferred. High School diploma or GED required.  Able to work weekends, holidays and shift rotations as needed.

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of this position: 

Education/formal training/licenser/certification/experience: 

High school graduate (or equivalent).  Understanding of medical terminology.  Two years’ experience in a medical related field preferred. 

Additional Skills:   

Strong verbal communication skills.  Effectively able to manage multiple tasks in an organized manner. Must be able to type 35 wpm and be computer literate.  The candidate/employee must be committed to excellent customer service when dealing with all types of patients, internal and external.  

Working Conditions/Physical Demand 

Primary office environment/workstation.  Potential exposure to communicable disease.  

• Stooping: Bending the body downward and forward by bending the spine at the waist. 
• Crouching: Bending the body downward and forward by bending the legs and the spine 
• Standing, walking and sitting for extended periods of time 
• Medium physical effort is required in lifting up to 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds. 

Essential Sensory Requirements:  

• Talking: Expressing or exchanging ideas by means of the spoken word; able to read, write, speak and comprehend the English Language. 
• Hearing: Perceiving the nature of sound by ear.
• Acuity, Far: Clarity of vision at 20 feet or more. Acuity, Near: Clarity of 20 inches or less 

Essential Mental Requirements:  

• Able to perform in frequent stressful situations

Exposure to Hazards: 

• Constant exposure to chemicals, infectious, electrical and fire hazards. Exposure to blood and body fluids requiring Biohazard protection. 

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.