Director of Internal Controls
About the job
- A Bachelor of Science degree in Accounting, Finance, or another finance-related degree.
- A professional certification such as CPA and/or CIA.
- At least 10 years of related audit and accounting experience, preferably gained in both Big Four public accounting and private industry.
- Strong understanding of SOX Section 404 and SEC requirements related to internal control over financial reporting.
- Previous experience remediating material weaknesses and significant deficiencies.
- Strong understanding of IT General Controls (ITGCs), including access controls, change management, IT operations, and the relationship between IT controls and financial reporting controls.
- Strong knowledge of the internal control framework, specifically COSO, and a solid understanding of control design and operational efficiency.
- Experience managing and developing teams and managing co-sourced relationships.
- Strong knowledge of US Generally Accepted Accounting Principles (US GAAP).
- Ability to build and maintain strong relationships with business leaders and teams across the organization.
- Ability to work independently and consistently meet stringent deadlines.
- Ability to identify problems, recommend effective solutions, and ensure that solutions are implemented effectively and timely.
- Familiarity with financial systems as they relate to reviewing and improving internal controls.
- Well-developed communication and presentation skills, including the ability to make presentations to and influence senior management and communicate with all levels of management in a decentralized environment.
- Own the continued development, execution, and maturation of the company’s SOX program as a public company, including establishing sustainable processes, governance, documentation, testing, reporting, and remediation practices across financial and IT controls, including oversight of IT General Controls and their impact on financial reporting.
- Lead a team by providing direction, coaching, performance management, prioritization, and professional development.
- Manage the company’s co-sourced internal controls relationship with a Big Four accounting firm, including scope of work, resource allocation, deliverables, timelines, quality, budget, and overall performance.
- Coordinate with external auditors to align efforts and conclusions.
- Lead the annual SOX walkthrough process and ensure timely identification and assessment of changes to processes, systems, risks, and controls throughout the year.
- Oversee and execute ongoing monitoring and testing of internal controls related to processes to ensure they are designed and operating effectively.
- Review testing workpapers prepared by the internal controls team and/or co-sourced resources to ensure quality of documentation supporting the effectiveness of controls tested.
- Lead remediation of identified material weaknesses, significant deficiencies, and deficiencies, including root-cause analysis, remediation planning, control redesign, implementation, testing, and validation.
- Lead training programs related to internal controls and SOX compliance, and coordinate with process and control owners regarding SOX documentation, testing, evaluation, and necessary remediation.
- Build and maintain relationships with process and control owners, IT, and other applicable parties.
- Prepare and present periodic update reports to senior management and other stakeholders, communicating known control issues and deficiencies, discussing strategies for enhancing the control environment, and providing updates on SOX program status and material weakness remediation.
- Assess the impact of known control deficiencies and analyze the magnitude of design and execution issues reported throughout the year.
- Collaborate frequently on updates about SOX program progress, including testing status, deficiencies noted, and remediation activities.
- Monitor implementation of recommendations made by internal and independent auditors to ensure improvements in systems and controls.
- Support management’s annual assessment of internal control over financial reporting effectiveness and related SEC reporting requirements.
- Experience gained in both Big Four public accounting and private industry is preferred.
About the company
StubHub runs an online marketplace where fans around the world buy and sell tickets to concerts, sports, theater and other live events. Its North American StubHub brand and international viagogo brand connect buyers with both individual ticket holders and professional sellers. Fans browse events, compare available seats and prices, and buy tickets through the website or mobile app, while sellers set their own prices. The company collects transaction fees and backs purchases with its FanProtect guarantee, which covers problems such as invalid tickets or canceled events under its terms. StubHub began in 2000 and is headquartered in New York City.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2000
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Simplify's Take
What believers are saying
- Demand is expanding: StubHub's August 2026 results showed second-quarter revenue rising 33% to $573 million.
- Debt pressure is easing: StubHub reported a $1.1 billion annual debt reduction in August 2026.
- International teams broaden career scope: StubHub's offices span Ireland, Switzerland and Taiwan alongside its United States teams.
What critics are saying
- Fulfillment creates legal exposure: World Cup buyers sued StubHub over missing tickets in July 2026.
- Fee disclosures trigger enforcement: StubHub agreed to $10 million in consumer refunds in April 2026.
- Employee equity brings limited influence: CEO Eric Baker controls more than half of StubHub's voting power.
What makes StubHub unique
- Official sellers start with scale: StubHub Distribution Manager reaches over 125 million registered users.
- Organizers keep their tools: StubHub connects existing ticket platforms without requiring exclusive distribution contracts.
- Listings stay synchronized: StubHub's vivenu integration removes purchased official tickets from organizers' other sales channels automatically.
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Benefits
Stock incentives
Unlimited PTO
401k
Health, vision, & dental
Free weekly lunches
Growth & Insights and Company News
6 month growth
3%1 year growth
3%2 year growth
0%StubHub named Official Ticket Resale Partner of St. Pete Country Fest. September 17, 2026 St. Petersburg, FL (September 17, 2026) - StubHub has been named the Official Ticket Resale Partner of St. Pete Country Fest, providing fans with a dedicated marketplace to search for available tickets to the festival's second annual event, as well as a platform to resell tickets when plans change. Held at Vinoy Park along the downtown St. Petersburg waterfront, St. Pete Country Fest debuted in November 2025 as the city's first major country music festival, and sold out its inaugural event. The festival quickly established itself as a new destination on St. Pete's live-music calendar, pairing a national country music lineup with a scenic waterfront setting. St. Pete Country Fest returns November 20-22, 2026, with Riley Green, Bailey Zimmerman and Koe Wetzel headlining the three-day festival. The 2026 event will feature more than 50 artists across five stages, building on the scale and success of its sold-out debut. "St. Pete Country Fest continues to grow because fans love the music, the waterfront setting and the experience we've created. With more than 50 artists across five stages this year, there's even more for fans to experience. Partnering with StubHub gives fans another way to search for available tickets, and gives them flexibility if their plans change. Creating the best possible fan experience is always our first priority, and this partnership supports that goal." - Braxton W., St. Pete Country Fest "Through the partnership, fans can turn to StubHub when they are looking for a specific sold out ticket type, or need to resell tickets because their plans have changed. The partnership also reflects StubHub's continued expansion in the festival category and its connection to fans attending major live events." - Michelle S., StubHub Music & Festival Partnerships Fans can check for available St. Pete Country Fest tickets at StubHub.com. Additional information about the festival, including the full lineup and event details, is available at the festival's official website: stpetecountryfest.com
NOLA's Howlin' Wolf sues StubHub over spec ticket sales. Iconic New Orleans music venue The Howlin' Wolf is suing StubHub for false advertising and spec ticket sales and showing others how to fight back. Sep 15, 2026 Independent live music venue The Howlin' Wolf, has launched a federal lawsuit against secondary ticketing giant StubHub. Filed on September 10, 2026 in the United States District Court for the Eastern District of Louisiana, the lawsuit by Cat and Dog Inc., d/b/a The Howlin' Wolf alleges false advertising under Section 43(a) of the federal Lanham Act and violations of the Louisiana Unfair Trade Practices and Consumer Protection Law. The legal action targets secondary ticketing practices that mislead consumers, steer sales away from primary box offices, and harm independent venues. At the core of the complaint is StubHub's facilitation of speculative ("spec") selling. That's the practice of brokers listing and selling non-existent "ghost tickets" before actually acquiring them from the primary seller. Brattleboro, Vermont music venue Stone Church recently sued StubHub focusing on trademark infringement under the Lanham Act, arguing that it actively deceives fans, damages the venue's brand, and siphons revenue from grassroots music spaces. HOWLIN' WOLF vs. STUBHUB AT A GLANCE | | Plaintiff | Cat and Dog Inc. d/b/a The Howlin' Wolf | | Defendant | StubHub, Inc. | | Filing Date | September 10, 2026 | | Court Jurisdiction | U.S. District Court, Eastern District of LA | | Primary Claims | Lanham Act § 43(a) & LUTPA (Louisiana State Law) | | Core Target | Speculative ("Spec") Ticket Resale & Fake Urgency| Why The Howlin' Wolf is fighting back. For Howie Kaplan, owner of The Howlin' Wolf and manager of the Grammy award-winning Rebirth Brass Band, the decision to sue wasn't about an isolated dispute, but rather a necessary stand for the entire independent live music ecosystem. Kaplan said: "I don't think it's something I got started... I think it's just a continuation of all the problems that are plaguing independent venues right now. You've got bots that literally list shows that don't exist for 4 times what your average ticket price is." Kaplan emphasized his lawsuit isn't aimed at ordinary fan-to-fan resales, but at what he sees as systematic, predatory behavior. "This isn't some like little, 'Okay, well, someone bought a ticket for 20 and then they sold it for 40.' That's not what this is about," explained Kaplan: "This is really about protecting venues, protecting fans, protecting artists. And we keep playing this game like it's okay to sell something you don't have." Core issues raised by Kaplan & The Howlin' Wolf. * Tickets as Licenses, Not Commodities: The lawsuit stresses that tickets grant specific rights subject to venue terms, not unchecked resale rights. * Calling Out Scalpers: Resellers that use automated bots to grab or spec-list ticket inventory shouldn't be shielded by polite industry buzzwords. * Direct Consumer Fraud: Resellers are exploiting venue names to deceive fans into believing they are buying from the official box office. * Real-World Impact on Fans: Kaplan shared instances where fans bought tickets to non-existent or rescheduled events: "We had a show that we never even listed," said Kaplan. "and a guy actually spent $96 on a $25 ticket to a show that wasn't happening for another 2 months and it had the wrong date on it." * Lack of Platform Accountability: Despite terms of service prohibiting speculative selling, platforms fail to enforce their own rules: "Look at StubHub's terms of service," noted Kaplan. "It literally says you can't sell a speculative ticket on their site. What are they doing to stop it? Nothing... Man, if I allowed drug dealing to go on in my venue, we would be shut down so fast." Implications for independent venues. The legal battle waged by The Howlin' Wolf could carry consequences for the survival of independent live music spaces across the country. When secondary platforms deploy deceptive scarcity warnings and list speculative "ghost tickets," venues and promoters say that they don't just mislead fans - they siphon critical revenue away from the box office and artists. Every time a fan unwittingly buys a speculative ticket from a reseller, the venue also loses the direct customer relationship, leaving venue staff to deal with confused, empty-handed concertgoers at the door when fake tickets fail to scan. By grounding its lawsuit in existing frameworks like the Lanham Act and state-level consumer protection statutes like LUTPA, the Howlin' Wolf is offering what it believes is a powerful new playbook for small venue owners. Rather than waiting years for stalled state legislation or federal reform, indie venues can actively leverage current unfair trade laws to demand transparency, reclaim their ticket inventory, and hold secondary giants accountable for market deception. Hypebot's bottom line. The fight for fair ticketing is expanding beyond political lobbying in state houses and Congress to direct litigation in federal courts. By leveraging federal false advertising statutes and state unfair trade practices laws, independent venues like The Howlin' Wolf and Stone Church are creating a grass-roots blueprint for accountability. If these indie venues prevail, secondary ticketing marketplaces could be forced to abandon deceptive scarcity tactics, eliminate ghost-ticket listings, and grant fans an honest, transparent view of primary box office availability.
StubHub named Official Distribution Partner of complexcon 2026, bringing verified access to the festival's 10th anniversary in Los Angeles. September 14, 2026 StubHub will sell festival, concert, and bundle tickets for ComplexCon's anniversary weekend, using its Open Distribution model StubHub, the leading global ticket marketplace, today announced a new Open Distribution partnership with ComplexCon, naming StubHub the festival's Official Distribution Partner for its 10th anniversary celebration. Taking place October 3-4 at the Los Angeles Convention Center and Crypto.com Arena, this year's ComplexCon will feature two nights of headlining performances, with Ken Carson closing out Saturday and Playboi Carti, who also serves as the festival's artistic director alongside Hiroshi Fujiwara and Fragment Design, headlining Sunday. Through the partnership, fans can purchase festival tickets, concert tickets, and bundled festival-and-concert packages, with every ticket sold through StubHub backed by the company's FanProtect Guarantee. The Open Distribution model gives fans a verified path into ComplexCon alongside the festival's existing ticketing channels, extending the event's reach to StubHub's community of fans while giving ComplexCon visibility and control over how its inventory reaches the market. "ComplexCon doesn't just reflect culture, it helps shape what comes next," said Larry Settembrini, Director of Global Conventions Partnerships at StubHub. "It brings fashion, music, art and fandom together into an experience that feels distinctly ComplexCon. Our Open Distribution partnership is about expanding access and giving more fans a trusted way to experience it all, from the convention floor to the concerts." Now in its tenth year, ComplexCon has grown from a Southern California gathering into a global celebration of streetwear, music, art, sneakers, and design, with a 2026 expansion into Hong Kong underscoring its reach. Additional programming - including panels, activations, and the festival's food lineup - will be announced by ComplexCon in the coming weeks. Festival, concert, and bundle tickets are available now at stubhub.com and complexcon.com.
Mark Streams, Executive Vice Chairman and Chief Legal Officer at StubHub Holdings, sold approximately 166,000 shares of Class A Common Stock for roughly $1.1 million on 2 and 3 September 2026, according to an SEC Form 4 filing. The transaction represented 12% of Streams's directly held shares. The shares were executed at weighted average prices ranging from $6.20 to $6.44 per share. Following the sale, Streams retains direct ownership of approximately 1.2 million shares, valued at $8.01 million based on the 3 September 2026 closing price of $6.53. This remaining stake represents a 0.35% ownership interest in the company. StubHub operates a global ticketing marketplace through its StubHub and viagogo platforms, generating revenue from transaction fees on ticket sales.
Introducing Salesforce and StubHub integrations. ActionNotes now connects directly with Salesforce and StubHub to help business teams capture conversations once and automatically organize them across their workflow. Instead of manually entering notes after an event, users can capture information in ActionNotes while AI organizes conversations, extracts action items, and syncs relevant information into connected systems. The result is a faster, more organized workflow that keeps conversations moving toward meaningful follow-up. StubHub integration: preserve event context behind every conversation. Business relationships are built through shared experiences. Knowing where and when a conversation happened often provides valuable context for future engagement. The StubHub integration helps preserve that context by associating captured conversations with specific events. Key benefits. * Associate notes with specific events * Preserve hospitality and attendee context * Track conversations by event * Build searchable relationship history * Improve long-term account management Rather than relying on memory, teams maintain a structured history of every important interaction. Salesforce integration: Keep your CRM updated automatically. A CRM delivers the most value when it reflects every meaningful customer interaction. The Salesforce integration helps reduce manual work by automatically organizing captured information into Salesforce. What the integration supports. * Create or update contacts * Log meeting summaries * Generate follow-up tasks * Preserve conversation context * Keep sales activities organized Instead of spending hours entering information after an event, teams can focus on building relationships while ActionNotes helps organize captured intelligence. How the workflow works. ActionNotes combines multiple capture methods with AI-powered organization to simplify conference follow-up. Step 1: Capture Conversations Capture information using: * Voice notes * Text notes * Business card scanning * Photos Step 2: AI Organizes Everything ActionNotes automatically helps organize: * Contact information * Conversation summaries * Action items * Priorities * Follow-up recommendations Step 3: Sync to Connected Systems Relevant information flows into Salesforce while preserving event context associated with StubHub. Step 4: Follow Up Quickly With structured information immediately available, teams can respond while conversations are still fresh. Who benefits from Salesforce and StubHub integrations? These integrations are designed for organizations where relationships drive growth. Ideal users include: * Sales teams attending conferences * Partnership managers * Business development professionals * Hospitality organizations * Corporate event teams * Executive networking groups Whether attending a conference or hosting clients at an event, every conversation becomes easier to organize and act upon. Key benefits for business teams. Organizations using ActionNotes gain several operational advantages. These include: * Less manual data entry * Faster follow-up workflows * Better relationship visibility * Organized conference intelligence * Improved team collaboration * Stronger CRM data quality * Better visibility into event outcomes The result is a more efficient process for turning conversations into long-term business relationships. Getting started. Connecting Salesforce and StubHub takes only a few steps. Connect Salesforce. * Open Settings | Integrations | Salesforce * Authorize your Salesforce account * Select the objects to synchronize * Map the required fields * Test a sample capture Connect StubHub. * Open Settings | Integrations | StubHub * Connect your account * Select events to associate with captures * Begin capturing conversations with event context Once configured, ActionNotes automatically helps organize captured information throughout your workflow. Why Salesforce and StubHub work better together. Salesforce manages customer relationships while StubHub provides valuable event context. Together with ActionNotes, they create a connected workflow where conversations, contacts, follow-ups, and event history remain organized from the moment they're captured. Instead of reconstructing meetings days later, teams leave every event with structured information ready for action. Frequently asked questions. What does the Salesforce integration do? It helps organize captured conversations by creating or updating contacts, logging meeting information, and generating follow-up tasks within Salesforce. What does the StubHub integration provide? It associates captured conversations with event-related context, making it easier to understand where relationships were developed. Can I use only one integration? Yes. Salesforce and StubHub integrations can each be used independently or together depending on your workflow. How can I capture conversations? ActionNotes supports text notes, voice notes, photo capture, and business card scanning, allowing information to be organized into structured meeting intelligence. Who should use these integrations? Sales teams, founders, business development professionals, partnership teams, hospitality organizations, and conference attendees can all benefit from streamlined follow-up workflows. Conclusion. Successful business relationships are built through conversations, but conversations only create value when they lead to meaningful action. With Salesforce and StubHub integrations, ActionNotes helps teams capture conversations, preserve valuable event context, organize meeting intelligence, and streamline follow-up workflows. Instead of losing opportunities after conferences and events, organizations can maintain structured relationship history that supports better collaboration and stronger business outcomes. Turn every conversation into your next opportunity with ActionNotes. Turn every conversation into your next opportunity. Link Salesforce and StubHub to ActionNotes and turn every event conversation into pipeline - automatically.