Working Student Intern - Global Marketplaces

What you will do

Help organise and coordinate our product testing and research activities, working closely with the marketplace managers.
Monitor and analyse our customer reviews across marketplaces, spotting recurring themes, issues and opportunities.
Turn review insights into clear, actionable suggestions for product improvements and share them with the product team.
Use review feedback to help improve our product content and the way we communicate around our products, feeding suggestions to the content team.
Flag relevant review themes to the marketing team to help shape messaging and campaigns.
Act as a central point for review management, coordinating feedback between the product, content and marketing teams.
Support the marketplace managers on execution projects, such as updating and optimising product listings.
Help out on a range of smaller tasks and projects across the team wherever an extra hand is needed.
Keep samples, records, trackers and documentation well organised and up to date.

What you should bring

• Currently enrolled at a German university in a related discipline with at least 12 months of enrollment remaining.
• Strong interest in e-commerce, Amazon, and the dynamics of online marketplaces.
• Proactive and collaborative mindset, with excellent communication skills and a willingness to work closely with cross-functional teams.
• Reliable, accountable, and self-motivated, with the initiative to take ownership of tasks and drive them to completion.
• Highly organised and detail-oriented, with the ability to manage multiple priorities simultaneously.
• Proficient in Microsoft Excel and comfortable learning new tools and systems.
• Fluency in English is essential; German language skills are a plus.
• Comfortable working for a brand that communicates openly and confidently about sexual wellness.

What we can offer you

• A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
• Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
• Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
• Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
• Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
• Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.

Our interview process

• CV review
• Interview with one of our Talent Acquisition Team Members
• Hiring Manager Interview (On-site)