ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

REPAY is looking for an experienced Client Services Representative to provide an excellent customer support experience to our clients, agents, and partners. Each interaction is an opportunity to educate our clients on our industry leading products, as well as showcase how you and REPAY are best in class with exceptional talent and service. We offer a full benefits package, a competitive compensation package, and a stellar work environment where we empower each employee to make contributions that have impact on our company’s continued growth and success. This position investigates and resolves software and hardware problems of existing clients, merchants and applicants.

RESPONSIBILITIES

Keep system user documents up to date and help clients with their user set-ups for multiple systems.
Learn how to create ‘cases’ for production questions and report requests from clients
Learn Basic Risk and chargeback functions to assist clients with questions
Learn and be the back-up for Risk Dashboard training
Learn the 1099K procedures that take place each year
Assist in card brand change projects each April and October
May be required to perform other related duties as assigned
Effectively manage client inquiries including billing, utilization of systems, research requests and enablement of new functionality via phone, email, or CRM case
Learn the functions of Salesforce Online Applications to assist clients with questions.Be able to relay questions to the Salesforce development team when needed
Works cross-functionally with other departments including engineering, accounting and product to resolve issues

SKILLS & EXPERIENCE NEEDED

3+ years in Customer Service or Account Management focused role
Extensive knowledge of Word, Excel and Internet-based software
Ability to communicate effectively, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity
Attention to detail in composing, typing and proofing material
Able to establish priorities and meet deadlines
Display a willingness and ability to make timely decisions with sound and accurate judgement.Able to substantiate and include appropriate parties in the decision-making process.
Able to multi-task
Confidence in talking with clients
Experience in merchant services / payments industry preferred
Must prioritize identifying and solving problems above merely answering questions

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions.

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2022. The REPAY team is fun, smart, collaborative, and truly enjoys working together. Making a difference in our local communities – we support several philanthropic initiatives every year to give back to our local communities. We are self-driven, motivated professionals who do not require micro-management to ensure we produce high quality and timely work.

INNOVATION & EDUCATION
We create highly sophisticated payment processing applications and are always pushing the boundaries of what is possible. We are constantly revolutionizing the industry by building on new ideas from clients and employees. We provide the resources necessary to ensure new innovations can develop quickly and with quality. We encourage continuing education, including professional conferences and events.

PUTTING OUR PEOPLE FIRST
We believe our people are the best, and we care immensely about their success. We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance, and work-life balance resources. All benefits go into effect day one. Our employees’ futures are important to us, which is why we have a 401(k)-employer match and and an Employee Stock Purchase Plan. REPAY employees are eligible to participate in our Annual Bonus Program. This bonus award reflects excellent performance of individual contributions and goals achieved during the past year.

REPAY’s core values are Excellence, Passion, Innovation, Respect, and Integrity.

REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to build our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law. Celebrating our diverse backgrounds, views and beliefs allows us to embrace what makes us unique and continue to innovate and push the boundaries of what is possible.

We are interested in every qualified candidate who is eligible to work in the United States. This position is not eligible for hire in California. Additionally, we are not able to sponsor visas.

About the company

REPAY provides integrated payment processing solutions tailored to specific vertical markets, combining debit/credit card processing, ACH, vendor payment automation, and instant funding through a proprietary platform that easily plugs into clients’ existing software. The system enables omni-channel payments via online portals, IVR, text-to-pay, and the REPAYit app, and also offers accounts payable automation for B2B payments. Unlike general processors, REPAY focuses on industry-specific needs across more than 21 vertical markets, and grows through acquisitions to expand its product suite and geographic reach. Its goal is to simplify complex electronic payments for clients by offering a scalable, vertically targeted payments platform funded mainly by transaction fees based on payment volume and value.

Company Size

201-500

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

2006

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Simplify's Take

What believers are saying

August 6, 2026 REPAY Voice targets higher completion rates and lower call-center abandonment.
Second-quarter 2026 revenue grew 33%, and free cash flow reached $27.4 million.
December 7, 2026 Investor Day spotlights KUBRA synergies and broader platform monetization.

What critics are saying

Parthenon-backed board pressure after Zach Sadek's appointment signals activist scrutiny through 2026.
KUBRA integration risk spans systems, sales forces, and margin dilution after June 2026 close.
Visa and software partners can disintermediate REPAY, compressing take rates and customer control.

What makes REPAY unique

June 1, 2026 KUBRA gives REPAY end-to-end bill presentment, communications, and settlement.
REPAY embeds payments directly into vertical software like Tekion ARC and NxtEdge workflows.
Visa Platform Connect reseller status lets REPAY clients connect directly to VisaNet via API.

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Benefits

Health Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Performance Bonus

Company News

Market Wire News

Sep 23rd, 2026

REPAY to host Investor Day on December 7, 2026.

REPAY to host Investor Day on December 7, 2026. MWN-AI** Summary. Repay Holdings Corporation (NASDAQ: RPAY), a prominent provider of bill payment solutions, is set to host an Investor Day on December 7, 2026, in New York City. This event marks a significant opportunity for investors, analysts, and stakeholders to gain insights into REPAY's financial performance and strategic direction alongside its partnership with KUBRA Data Transfer LTD, a key collaborator in the industry. The Investor Day will feature presentations from REPAY's leadership team, showcasing the company's vision and plans for future growth. Attendees can expect discussions about REPAY's integrated bill payment solutions, which cater to various sectors with specialized transaction processing needs. REPAY's advanced, proprietary technology provides an all-encompassing platform designed to streamline digital payments, bill design and presentment, as well as communication services, enhancing the user experience for both consumers and businesses. The event will commence at 10:00 a.m. ET and will also facilitate a live question-and-answer session, allowing participants to engage directly with senior representatives from REPAY and KUBRA. For those unable to attend in person, a live webcast will be available on the company's Investor Relations website, with a recorded playback following the event for later viewing. As a company committed to innovation and customer satisfaction in the payment processing landscape, REPAY continues to strengthen its market position through strategic partnerships and cutting-edge technology solutions. Investors and industry professionals are encouraged to take part in this informative session to better understand REPAY's evolving strategies and commitment to delivering top-tier payment solutions. For additional information, contact Charles Nabhan for investor relations or Kristen Hoyman for media inquiries. MWN-AI** Analysis. As Repay Holdings Corporation (NASDAQ: RPAY) prepares to host its Investor Day on December 7, 2026, investors should take this opportunity to gain insights into the company's strategic direction and growth potential. The inclusion of KUBRA Data Transfer LTD in the discussions is particularly noteworthy, as it highlights Repay's commitment to enhancing its service offerings and expanding its market reach. REPAY operates in a dynamic sector where digital payment solutions are increasingly vital, especially for verticals with specialized transaction needs. The company's proprietary technology platform not only streamlines the payment process but also improves client engagement through better bill design, presentment, and communication services. This integrated approach positions REPAY to capture greater market share amid accelerating digitization trends across various industries. The Investor Day agenda promises a comprehensive exploration of REPAY's financial outlook and strategic initiatives. Investors should pay close attention to any discussions surrounding revenue growth projections, cost management strategies, and potential synergies with KUBRA. Understanding how these factors will influence REPAY's competitive positioning will be key to making informed investment decisions. Moreover, the live Q&A session will provide an excellent opportunity for attendees to address specific concerns or seek clarifications from the management. Potential investors should focus on any forward-looking statements regarding market expansion, technological advancements, or potential partnerships that could drive future growth. As the event approaches, monitoring stock performance and sentiment in the payment solutions sector can provide additional context. Overall, REPAY appears well-positioned for long-term growth, making this Investor Day a crucial touchpoint for stakeholders. Those looking to capitalize on REPAY's trajectory should consider attending the webinar or reviewing the replay for insights that could influence their investment strategy. **MWN-AI Summary and Analysis is based on asking OpenAI to summarize and analyze this news release. September 23, 2026 04:30:00 pm Repay Holdings Corporation (NASDAQ: RPAY) ("REPAY" or the "Company"), a leading provider of bill payment solutions, today announced that it will host an Investor Day on December 7, 2026, in New York City. Members of REPAY's leadership team will present the Company's financial and strategic outlook, as well as its shared future with KUBRA Data Transfer LTD ("KUBRA"). The event will feature senior leadership from REPAY's business segments and KUBRA and will include a live question-and-answer session. Presentations will begin at 10:00 a.m. ET. A live webcast of the event will be available to the public on the Company's Investor Relations website, and a replay of the webcast will be available following the event. About REPAY REPAY provides integrated bill payment solutions to verticals that have specific transaction processing needs. REPAY's proprietary, integrated payment technology provides a comprehensive end-to-end platform offering digital payments, bill design & presentment, and communication services for clients, while enhancing the overall experience for consumers and businesses. Investor Relations Contact for REPAY: Charles Nabhan [email protected] Media Relations Contact for REPAY: Kristen Hoyman [email protected] FAQ**. How does Repay Holdings Corporation (RPAY) plan to leverage its partnership with KUBRA Data Transfer LTD to enhance its integrated bill payment solutions? Repay Holdings Corporation (RPAY) aims to enhance its integrated bill payment solutions by leveraging its partnership with KUBRA Data Transfer LTD to streamline payment processing and deliver better customer experiences through advanced data integration and technology. What key financial metrics will Repay Holdings Corporation (RPAY) focus on during the Investor Day to demonstrate growth and profitability? Repay Holdings Corporation (RPAY) will likely focus on metrics such as revenue growth, adjusted EBITDA, gross transaction volume, and net income margin during Investor Day to demonstrate growth and profitability. Can Repay Holdings Corporation (RPAY) provide insights on its strategic initiatives that will drive innovation in the digital payments space? As of now, Repay Holdings Corporation (RPAY) is focused on enhancing its digital payments solutions through improved technology partnerships, expanding its product offerings, and investing in seamless user experiences to drive innovation in the payments sector. What are Repay Holdings Corporation (RPAY)'s expectations for market trends in the bill payment solutions sector over the next few years? Repay Holdings Corporation (RPAY) expects growing consumer demand for digital payment solutions and increased adoption of automated bill payment services to drive significant market growth in the bill payment solutions sector in the coming years. **MWN-AI FAQ is based on asking OpenAI questions about Repay Holdings Corporation (NASDAQ: RPAY).

U.S. Securities and Exchange Commission

Sep 18th, 2026

EX-99.3

On March 30, 2026, Repay Holdings Corporation (“the Company” or “REPAY”) entered into a Stock Purchase Agreement (the “KUBRA Purchase Agreement”) with Hearst KUBRA Holdings, Inc., a Delaware corporation, KUBRA Holdings, Inc., a Delaware corporation (“KUBRA US”), and KUBRA Data Transfer Ltd., an Ontario corporation (“KUBRA Canada” and, together with KUBRA US, “KUBRA”), pursuant to which the Company agreed to acquire all of the issued and outstanding capital stock of KUBRA (the “KUBRA Acquisition”). The KUBRA Acquisition closed on June 1, 2026.

REPAY

Sep 4th, 2026

REPAY appoints Charles Nabhan as new Head of Investor Relations.

REPAY appoints Charles Nabhan as new Head of Investor Relations. ATLANTA-(BUSINESS WIRE)-Sep. 3, 2026- Repay Holdings Corporation (NASDAQ: RPAY) ("REPAY" or the "Company"), a leading provider of bill payment solutions, announced the appointment of Charles "Chuck" Nabhan as Head of Investor Relations, effective September 1, 2026. In this role, Nabhan will lead REPAY's Investor Relations strategy, deepening engagement with the investment community and sharpening communication around the company's growth strategy and financial performance. Nabhan will report to Rob Houser, CFO. "Chuck's deep knowledge of fintech and payments end markets, combined with his credibility across the buy-side and sell-side, will strengthen how REPAY tells its story as we scale into a broader, more diversified platform," said John Morris, CEO, REPAY. "We're thrilled to welcome him to the team." Nabhan joins REPAY following two decades in equity research, bringing extensive experience in public company analysis and corporate communications. Most recently, he served as Managing Director at Stephens, Inc, where he led coverage of the payments and financial technology sectors, cultivating relationships with institutional buy-side investors and directing corporate access programs. Prior to Stephens, Nabhan spent eight years at Wells Fargo as Vice President, where he was named to the company's Emerging Leadership Council. Nabhan holds an MBA and a Master of Science in Accounting from Northeastern University and a Bachelor of Science in Finance from Boston College. About REPAY REPAY provides integrated bill payment solutions to verticals that have specific transaction processing needs. REPAY's proprietary, integrated payment technology provides a comprehensive end-to-end platform offering digital payments, bill design & presentment, and communication services for clients, while enhancing the overall experience for consumers and businesses. Investor Relations Contact for REPAY: Charles Nabhan [email protected] Media Relations Contact for REPAY: Kristen Hoyman [email protected]

Portal ERP

Aug 26th, 2026

REPAY integrates AP Payments with NxtEdge.

REPAY integrates AP Payments with NxtEdge. New integration combines modern payment solutions and invoice automation within NxtEdge's inventory management platform Redação Portal ERP Aug 26, 2026 T | Fonte: 18px REPAY, a leading provider of vertically-integrated payment solutions, announced a new technology partnership with NxtEdge, a software company that provides inventory management and accounts payable automation solutions for the food and beverage industry. Through the integration, REPAY's Payables Platform (RPP) will be embedded within the NxtEdge platform, enabling end-to-end accounts payable (AP) automation for customers. NxtEdge's platform already delivers robust invoice automation capabilities, and with REPAY's payment technology embedded directly into the workflow, customers can now seamlessly move from invoice capture to payment execution - all within a single system. The combined solution streamlines back-office operations for country clubs, independent restaurants, hotels and resorts, and multi-unit restaurant groups. By leveraging REPAY's Payables Platform, NxtEdge users will be able to automate vendor payments through virtual card, ACH, and other digital payment networks, reducing manual processes, improving visibility, and increasing efficiency across the invoice-to-payment lifecycle. REPAY's integrated technology is designed to eliminate friction in B2B payment workflows while enhancing control, security, and scalability for growing businesses. "Food service and hospitality operators are under increasing pressure to do more with less, and that starts with simplifying back-office processes," said Darin Horrocks, Executive Vice President, Business Payments at REPAY. "We're excited to partner with NxtEdge to embed our payables technology directly into their platform, enabling customers to seamlessly automate the entire invoice-to-payment workflow. This partnership reflects our continued focus on delivering value through deep software integrations that reduce complexity and drive operational efficiency." The partnership enhances NxtEdge's ability to deliver a fully unified procure-to-pay experience, helping customers eliminate paper-based processes, reduce payment delays, and strengthen vendor relationships through faster, more reliable payments. "At NxtEdge, our mission is to simplify the complex workflows hospitality operators manage every day," said Naomi Canning, President of NxtEdge. "By integrating REPAY's Payables Platform directly into NxtEdge, we're connecting invoice processing, approvals and vendor payments with the same platform our customers use to manage purchasing, inventory and costs. This gives operators one connected workflow from purchasing and inventory through invoice processing and payment." This partnership further expands REPAY's growing ecosystem of integrated software partners, continuing its strategy of embedding payment capabilities directly into industry-specific platforms to deliver seamless, value-added experiences for businesses. Redação Portal ERP. Editorial Team

Associated Press

Aug 19th, 2026

REPAY partners with Visa Platform Connect to offer next-gen payment infrastructure to ISO and ISV clients

REPAY Holdings Corporation has partnered with Visa to become a reseller of Visa Platform Connect (VPC), an open payments platform. The collaboration allows REPAY's independent sales organisation (ISO) and independent software vendor (ISV) clients to access enterprise-grade payment infrastructure and build end-to-end processing solutions directly to VisaNet. The platform provides a single API connection supporting card-present and card-not-present solutions, including fraud management and tokenisation. Clients can connect in under six weeks and access Visa's real-time money movement capabilities, including push-to-card disbursements. The arrangement eliminates the need for routing transactions through legacy third-party processors, reducing costs and complexity. REPAY will handle clearing and settlement operations for clients using the platform.