Vice President, Customer Onboarding and Professional Services

Who We Are

Bidgely (which means "electricity" in Hindi) is a Vertical AI company built for the utility industry, delivering appliance-level intelligence for every customer, grid asset, and hour of the year through our UtilityAI™ Platform. We're accelerating a clean energy future by giving utilities and their customers the ability to make smarter, data-driven energy decisions.

Bidgely's platform is connected to 50M+ meters across over 50 utility deployments and is backed by over 20 patents. Our approach combines patented disaggregation science, generative AI for natural-language insight, and agentic AI for autonomous operations — giving utilities a level of individual-customer intelligence and grid insights that horizontal AI and legacy analytics platforms can't match.

Bidgely has been named #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World and recognized as a Utility Analytics Leader by Guidehouse.

What We Do

Powered by our unique patented technology, Bidgely's UtilityAI™ Platform transforms multiple dimensions of utility data — such as energy consumption, demographics, and customer interactions — into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond.

The same technology that powers Bidgely's customer suite also enables a set of powerful grid applications. From a distributed energy resources (DER) and grid edge perspective, Bidgely is accelerating utility innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, load forecasting, grid analytics, and rate designs. Bidgely's UtilityAI™ energy analytics platform provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services.

How You Fit In

The Vice President, Customer Onboarding and Professional Services leads Bidgely's global consulting organization — a team of 40+ professionals who bring the UtilityAI™ Platform to life for utilities around the world. This leader owns the full services lifecycle: from contracting and onboarding, through implementation and launch, to the ongoing professional services that help live customers expand their programs and realize more value over time. The role reports to the Chief Operating Officer and serves as a member of Bidgely's senior leadership team.

The organization includes the VP of Global Delivery, the Director of Project Management, Technical Program Managers, Solution Architects, and Delivery Consultants. Together, this team blends deep technical, functional, and program management expertise to deliver complex, high-impact programs for some of the largest utilities in the world.

Bidgely's platform and our customers' needs are evolving quickly. Generative and agentic AI, new grid and distributed energy resources (DER) infrastructure use cases, and an expanding product portfolio are opening new opportunities for utilities — and raising the bar for how quickly and robustly value is delivered. The VP will lead the next stage of the services organization's growth: further scaling and productizing how we deliver, developing the team and leaders who will carry Bidgely forward, and making every engagement a showcase for Bidgely as the trusted AI partner to the utility industry.

Core responsibilities span the following areas:

Organizational Leadership & Talent

Lead, develop, and inspire a 40+ person organization spanning delivery, program management, solution architecture, and consulting
Build a strong team and client-centric culture grounded in ownership, technical excellence, collaboration, and a shared commitment to customer outcomes
Design the organizational structure, roles, and career paths that allow the team to scale alongside Bidgely's growth
Attract, hire, and retain top talent, and build a deep bench of next-generation services leaders
Set clear goals, performance expectations, and development plans across the organization, and coach leaders to do the same

Services Evolution & Delivery Excellence

Set the vision and multi-year strategy for Bidgely's services organization, aligned with company goals, product direction, and the evolving needs of the utility market
Scale and productize delivery through repeatable, packaged implementation offerings, reusable assets, and AI-enabled tooling that accelerate time-to-value for every customer
Own Bidgely's implementation methodology, delivery playbooks, quality standards, and governance framework, evolving them continuously as products and customer needs change
Partner with Product, Engineering, DevOps, Data Science, and Data Engineering so every launch is coordinated, well-governed, and set up for success from day one
Define and track the KPIs that matter — time-to-value, delivery quality, customer satisfaction, utilization, and margin — and use them to drive continuous improvement
Champion AI and automation within the services organization to increase speed, consistency, and scale

Financial Management

Own the full services P&L, including contracting and revenue forecasting, gross margin, utilization, and cost management
Lead resource and capacity planning to align talent, skills, and staffing with the project pipeline and company growth plans
Partner with Sales and Finance to set standards for services scoping, pricing, statements of work, and change orders
Develop packaged services offerings and pricing models that create value for customers and support profitable growth. Report services performance, forecasts, and investment priorities to the COO and executive leadership

Executive Engagement

Serve as the executive sponsor for Bidgely's most strategic utility relationships, building trusted, long-term partnerships with customer executives
Act as the senior point of accountability for strategic engagements, keeping Bidgely and customer leadership teams aligned on outcomes
Lead ongoing professional services for live customers — including new modules, program expansions, and optimization — helping customers grow the value they realize from Bidgely
Partner with Sales and Customer Success to identify and shape services-led expansion opportunities
Represent Bidgely's services organization in executive business reviews, strategic pursuits, and industry forums

Cross-Functional Partnership

Serve as the voice of the customer to Product and R&D, translating delivery insights into roadmap priorities and implementation tooling
Partner closely with Sales, Customer Success, Support, Product, and Engineering to deliver a seamless customer experience from contract through steady state
Collaborate with Sales leadership on deal strategy, solution design, and capacity planning for new and expanding business
Contribute to company-wide strategy as a member of Bidgely's senior leadership team.
Skills and Qualifications
The Ideal Candidate
The ideal candidate is a seasoned services leader who has built and scaled a professional services organization at an enterprise software company, and who understands what it takes to deliver complex, high-impact programs for enterprise customers. Their foundation was shaped at a leading global systems integrator or management consulting firm, where they developed a rigorous approach to delivery, executive stakeholder management, and commercial discipline.
This leader has since led a services transformation inside a software company, making a growing team more scalable, repeatable, and profitable as the products and markets around it evolved. They think in systems — methodology, tooling, talent, and metrics — and use data, AI, and automation to raise the bar on speed and quality. They manage a P&L with confidence, connecting scoping, pricing, utilization, and margin to customer outcomes and company growth.
The ideal candidate is equally effective with utility executives and with delivery teams. Customer leaders view them as a trusted advisor, and their team sees a leader who sets high standards, clears the path, and invests in their growth. They thrive in a fast-moving environment and are energized by rapidly evolving products and the opportunity to help utilities modernize how they serve customers and manage the grid. Experience in the utility industry and with clients across multiple geographies is a strong advantage.
Required Qualifications
1. 15+ years of progressive experience in professional services, consulting, or enterprise software delivery, including significant experience leading multi-level organizations of managers and senior leaders
2. Experience at a leading global systems integrator or management consulting firm
3. Proven track record leading the transformation and scaling of a professional services or implementation organization at an enterprise software company
4. Demonstrated ownership of a services P&L, including revenue forecasting, margin, utilization, and resource planning
5. Deep expertise in enterprise software implementation methodologies, delivery governance, and quality frameworks
6. Strong executive presence, with a record of building trusted relationships with C-level customers and internal stakeholders
7. Experience partnering with Product and Engineering to shape roadmap and implementation tooling based on customer insight
8. Exceptional communication and leadership skills, with the ability to set a compelling vision, inspire teams, and drive alignment across functions
9. Bachelor's degree in business, engineering, computer science, or a related field
Preferred Qualifications
- MBA or equivalent advanced degree
- Experience in the utility industry, at a utility software company, or at a consulting firm serving utilities
- Experience serving clients across multiple geographies
- Experience applying AI and automation to scale services delivery
What You Get
- Growth Potential: Build your career at a fast-scaling company at the forefront of AI-driven energy innovation
- Collaborative Environment: Work with a passionate team united by the goal of a clean energy future
- Leading Technology: Gain hands-on exposure to the AI, machine learning, and data platforms shaping the future of the utility industry
Benefits
- Medical, Dental, and Vision insurance from day one
- HSA, FSA, and DCFSA plans
- 401(k) plan
- Flexible paid time off
- Annual wellness stipend
- Annual professional development stipend
- Paid parental leave
- Mental health and wellness resources for you and your family
  Other Perks
  - Employee Discounts: Preferred pricing on entertainment, technology, and insurance products
  - Mentorship: Access to mentorship from experienced industry leaders
  - Flexible Work Arrangements: Remote-friendly scheduling built around how you work best
  - Community Service Days: Paid time to volunteer for causes you care about
  Location
  Remote within the US with up to 25% travel
  Salary and Compensation
  The base salary ranges from $220,000-$250,000 DOE. This role may also be eligible for a discretionary annual bonus and equity, subject to company policy.
  In accordance with the California Equal Pay and Pay Transparency laws, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
  Diversity, Equity, Inclusion and Equal Opportunity
  At Bidgely we're on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community.
  We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties.
  Bidgely is an EVerify employer.

About the company

Bidgely provides energy analytics that translate total building energy use into appliance-level insights. It uses AI to disaggregate energy data and power tools like Home Energy Reports, Enterprise Analytics, EV Analytics, and services like virtual audits to guide energy-saving decisions. Utilities license Bidgely’s platform to forecast demand, run personalized programs, and manage grid interaction, while SMBs and consumers receive tailored energy-saving recommendations. The goal is to help utilities and end users save energy and costs while supporting decarbonization and electrification of the energy system.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$110.6M

Headquarters

Mountain View, California

Founded

2011

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Simplify's Take

What believers are saying

Bidgely closed $26 million strategic financing in September 2026 for electrification growth.
Agentic CX claims 50% fewer high-bill calls and 30% shorter handle times.
Regional expansion accelerated in 2026, including Southeast Asia roadshows and executive hires.

What critics are saying

Oracle Opower and GridX are bundling similar utility engagement tools in 2026.
Bidgely still depends on utility budgets; contract delays hit revenue fast.
If utilities standardize on Oracle or GridX, Bidgely becomes a niche analytics vendor.

What makes Bidgely unique

Bidgely's September 22, 2026 Agentic CX turns appliance-level data into utility customer answers.
Its UtilityAI platform serves over 50 million homes and holds 19 foundational patents.
Bidgely integrates with CCaaS, ChatGPT, AWS Connect, Genesys, Azure, Snowflake, Databricks.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Parental Leave
Unlimited Paid Time Off
Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

Smart Energy Consumer Collaborative

Sep 25th, 2026

Bidgely launches energy industry's first agentic AI customer experience suite.

Bidgely launches energy industry's first agentic AI customer experience suite. This week's top smart energy news, curated by the Smart Energy Consumer Collaborative (SECC). Member news. Bidgely announced the launch of Agentic CX, the industry's first agentic AI customer experience suite purpose-built for energy providers to close the growing trust, knowledge and affordability gap between utilities and the customers they serve. Trained on more than a decade of behind-the-meter data, five specialized UtilityAI(TM) agents power Bidgely's Agentic CX to deliver instant, appliance-level answers across chat, IVR and customer service representatives. For the last century, utilities relied on infrastructure investment to improve reliability and resilience, but the operating environment has changed. And the scale of investment ahead is significant. Deloitte estimates that the U.S. power sector could invest as much as $1.4 trillion between 2025-2030, roughly equivalent to what the industry spent over the previous 12 years. GridX announced its role in supporting the delivery of electricity usage information to residential electric customers of Southern California Edison (SCE). SCE customers with an iPhone, iPad, Mac or an Apple Watch running software version 27 can now use the Home app to access, understand and make informed decisions about their electricity usage. Georgia Power's Robins Battery Facility, a 128-MW battery energy storage system (BESS) located near Warner Robins, went into commercial operations. The facility can deliver stored energy to the grid for up to four hours, enhancing grid reliability and flexibility. The battery energy storage facility captures renewable energy during periods of lower customer demand and stores it for use when demand is higher, such as on cold winter mornings or during peak energy use.

Utility Dive

Sep 21st, 2026

Bidgely launches energy industry's first agentic AI customer experience suite.

Bidgely launches energy industry's first agentic AI customer experience suite. Five specialized UtilityAI(TM) agents close the trust, knowledge and affordability gap between utilities and the households they serve, at scale, for the. Sept. 22, 2026 Press Contacts Christine Bennett LOS ALTOS, Calif. - LOS ALTOS, Calif., September 22, 2026 - Bidgely, the pioneer of AI-powered energy intelligence, has announced the launch of Agentic CX, the industry's first agentic AI customer experience suite purpose-built for energy providers to close the growing trust, knowledge and affordability gap between utilities and the customers they serve. Trained on more than a decade of behind-the-meter data, five specialized UtilityAI(TM) agents power Bidgely's Agentic CX to deliver instant, appliance-level answers across chat, interactive voice response (IVR) and customer service representatives (CSR). By replacing legacy estimates with data-driven insights, Agentic CX converts every customer touchpoint into powerful opportunities to strengthen trust and lower costs. This launch comes as utilities face mounting operational pressures, including an inundation of high-bill customer calls to call centers, rising cost-to-serve and tightening regulatory mandates. Unlike standard CX offerings that layer generic chatbots over disconnected usage data, Bidgely's Agentic CX is grounded in patented, appliance-level insights to explain the exact usage drivers behind a bill spike, identify savings opportunities and recommend rate plans tailored to each individual household. "Every question a customer asks is personal because they want to know why their bill changed and what they can do to manage it, so every answer should be personal as well," said Abhay Gupta, CEO of Bidgely. "Our agentic approach enables utilities to move past superficial interactions and deliver the single most important missing piece of the story, which is real appliance-level insights." Prevent, Contain and Accelerate Bidgely's Agentic CX natively integrates with existing Contact Center as a Service (CCaaS) and enterprise AI platforms without requiring an infrastructure overhaul and meets the industry's strict security, data privacy and governance requirements. Built on the belief that the best customer experience is the one that never needs an escalation, each of the suite's three channels plays a distinct role in guiding the customer journey: * Prevent: Agentic CX Chat - An energy assistant, fully compatible with ChatGPT, that explains the "why" behind a bill before the question ever reaches the call center. Grounded in household-specific appliance data and UtilityAI agent calculations rather than canned responses, it answers complex rate and program questions based on the customer's current enrollments to boost CSAT while significantly reducing call escalations to live representatives. * Contain: Agentic CX IVR - A conversational voice experience integrated into existing IVR platforms, such as NICE, Genesys, AWS Connect and Poly.ai, that replaces traditional routing trees with natural dialog. Customers can ask questions in plain language and receive complete resolution directly within the channel they called without menu navigation or keyword prompts. * Accelerate: Agentic CX CSR - A real-time co-pilot that turns every representative into the utility's best representative. The moment a call connects, it surfaces the root-cause usage drivers of a high bill, runs automated rate plan analysis and hands the agent an actionable answer - elevating both day-one hires and seasoned veterans into experts. Five Agents, One Decade of Proof At the foundation of Agentic CX are five purpose-built AI agents that for the last 10+ years have helped utilities achieve real-world results like more than 50 percent reduction in high-bill calls and a ~30 percent decrease in average call handle time. A 15 percent+ reduction in CSR churn and 80-85 percent+ CSAT scores with 2+ quartile lifts in JD Power ratings were also achieved where Bidgely was deployed. Across digital touchpoints, utilities have achieved over 20 percent web engagement, well above the industry average of 8-12 percent. Agents include: * High Bill Analyzer: pinpoints exactly why a bill spiked, down to the appliances and habits driving it. * Home Energy Audit: reinvents online home energy audits with deep personalization that spans across three pillars: energy efficiency insights, rate alignment and capital investment guidance. * What-If Solar: calculates a customer's realistic solar payoffs grounded in actual historic usage patterns before they even contact an installer. * What-If EV: advises customers on the bill impact of electric vehicles and other distributed energy resources (DERs). * Best Rate: evaluates and identifies the rate structure that saves each individual household the most and explains why in clear, accessible language.

RetailNews Asia

Sep 8th, 2026

Bidgely shows energy AI for 50 million homes at Enlit Asia 2026.

Bidgely shows energy AI for 50 million homes at Enlit Asia 2026. Bidgely will present its energy artificial intelligence solutions alongside regional energy leaders at Enlit Asia 2026, scheduled for 22 to 24 September in BSD City, Jakarta. Headquartered in Los Altos, California, the company serves over 50 million homes globally and holds more than 19 foundational patents powering its UtilityAI platform. Bidgely and its vice president for EMEA and APAC, Nipun Jain, will demonstrate how smart meter data analytics can be deployed directly or across cloud ecosystems such as AWS, Microsoft Azure, Snowflake, and Databricks. Targeting Southeast asian power loss. Power distributors across Southeast Asia face heavy revenue leakage from non-technical losses, primarily unmetered taps, meter tampering, and unrecorded commercial consumption. Traditional auditing relies on manual inspections across sprawling municipal feeder lines. It is a slow, expensive field process that leaves billions in lost revenue on distribution balances. Algorithmic anomaly detection cuts those inspections down to verified problem sites. That gives state-backed utilities in Indonesia, Malaysia, and the Philippines a faster return on their smart meter outlays. Commercial property owners and industrial operators across the region will feel this operational shift directly. As utilities adopt granular meter-level intelligence, billing discrepancies become faster to audit and harder to contest. For enterprise consumers, appliance-level breakdown data clarifies peak-demand surcharges. Regional distributors also gain direct data to use when negotiating tariff structures and demand-response targets. Cloud platforms and grid strains. Growth across ASEAN follows Bidgely's addition of regional executive teams in July 2026 and technical roadshows across North America and Europe earlier in the year. Rapid deployment of advanced metering systems across key ASEAN markets has generated vast troves of interval data. Local power authorities rarely process this information beyond standard monthly invoicing. At Enlit Asia, Retail News is showing how energy leaders are extracting value from this AMI data with AI/ML based big-data analytics, which turn interval data into concrete outcomes that remove bill shock, eliminate non-technical losses and build a resilient grid for the future. Technical sessions in Jakarta. Nipun Jain, vice president for EMEA and APAC at Bidgely, leads the regional delegation. Technical sessions scheduled for 22 and 23 September focus on feeder-level forecasting, battery asset visibility, and active grid layer management for distribution networks facing new consumer demand spikes. Questions & answers. Q. What kind of problems do power distributors in Southeast Asia currently face? A. They experience heavy revenue leakage primarily from unmetered taps, meter tampering, and unrecorded commercial consumption. Traditional auditing methods for these issues are slow and expensive, leading to billions in lost revenue. Q. What benefits will commercial property owners and industrial operators see from this operational shift? Q. How does Bidgely's technology help state-backed utilities? Reader pulse Is Bidgely's AI approach a major shift for Southeast Asian utilities? 16,535 votes so far

New Castle News

Aug 26th, 2026

Bidgely unveils 2027 EmPOWER AI conference series, accelerating AI progress across the energy ecosystem.

Bidgely unveils 2027 EmPOWER AI conference series, accelerating AI progress across the energy ecosystem. * Business Wire * Aug 26, 2026 * 0 LOS ALTOS, Calif.-(BUSINESS WIRE)-Aug 26, 2026- Expanding its initiative to enable secure and insight-driven artificial intelligence (AI) across the energy sector, Bidgely announced the 2027 calendar for its EmPOWER AI conference series. Anchored by a flagship global summit in Chicago - featuring host utility PSEG Long Island - alongside regional forums in Calgary and EMEA, the series comes as utilities move decades of siloed data into cloud data lakes and deploy horizontal GenAI infrastructure. Bidgely's 2027 EmPOWER AI series demonstrates how to turn raw data investments into practical, bottom-line ROI. Centered on this year's theme, Shift and Build, EmPOWER AI 2027 addresses a key reality facing the energy sector that infrastructure alone does not create value, but the intelligence layer built on top of it does. For utilities evaluating when and how to enter this shift, the conference demonstrates how to turn raw data investments into practical, bottom-line ROI across three target outcomes: Shift the Experience, Shift Load, and Shift CapEx. "Hosting the 2027 EmPOWER AI conference gives PSEG Long Island a fantastic opportunity to build on our long-standing partnership with Bidgely and highlight the benefits we've achieved together," said Lou DeBrino, Vice President of Customer Operations at PSEG Long Island. "This event cuts through the tech industry noise to offer honest, peer-backed insight into how AI and energy data not only solve real-world operational challenges but fundamentally improve the experience for the customers we serve." A Proven Track Record of Utility Innovation and Partnership Bidgely's annual conference series has established itself as the energy industry's premier utility-first forum, backed by past hosts including OG&E, PacifiCorp, and Avista. By highlighting real-world deployments and initiatives, EmPOWER AI delivers an actionable playbook for operational modernization. The series regularly convenes executive speakers and participants from leading energy providers - such as SDG&E, APS, Dominion Energy, Ameren Illinois, SoCalGas, Southern Company, NV Energy, Rocky Mountain Power, DEWA, Tata Power and Electric Ireland - with key technology partners like Glean, Itron, Infosys, AWS, and Microsoft. Attendees will discover how Bidgely's UtilityAI(TM) platform - the proven machine learning engine behind over a decade of utility customer experience - drives tangible impact across electrification, DSM targeting, grid modernization, affordability and IRP filings. The event highlights how generative and agentic AI are advancing this technology, showcasing practical applications ranging from conversational interfaces and IVR self-service to cutting-edge MCP models and AI agents. Through interactive workshops, utility leaders will also explore Bidgely's flexible, secure "Build vs. Buy" deployment options across public cloud, private cloud, and on-premises environments. Core Focus Areas for the 2027 Series Tailored for utilities, energy retailers and distribution system operators (DSOs) across electricity, gas and dual-fuel utilities, each conference features interactive workshops and roundtables designed to tackle region-specific initiatives, including: Personalized Customer Engagement Across Affordability, High Bills, OpEx Reduction * Higher Customer Satisfaction & Engagement: Drive interaction and CSAT with dynamic energy tracking, personalized insights, timely alerts and conversational guidance that demystify bills and empower action. * Affordability & Energy Efficiency: Ease energy burdens for income-qualified customers via appliance-level insights that connect households to direct bill savings, practical efficiency steps and assistance programs. * Reduced Operational Expenses & Cost-to-Serve: Decrease high-bill calls with automated inquiry resolution, IVR-enabled energy intelligence, faster average handle times (AHT), improved First Contact Resolution (FCR) and fewer truck rolls. Load Shift with Time-of-Use (TOU) Optimization * Peak Load Management: Use circuit-level intelligence to spot demand peaks, prioritize constrained feeders and trigger targeted interventions (managed charging, demand response) before infrastructure strains. * TOU Optimization: Map appliance-level customer loads against grid constraints to guide flexible consumption (EVs, heavy appliances) away from high-cost hours, flattening peak demand. * Customer Rebates & Program Adoption: Pair rate education with personalized bill-impact models, targeted incentives and rebates to boost participation and measurable behavioral savings. Advanced Analytics * Program Targeting: Pinpoint high-propensity candidates for HVAC, pool pump, solar, battery and EV initiatives to focus investment and drive a targeted 3x ROI. * Programmatic Utility Outcomes: Accelerate weatherization, appliance upgrades and DER enrollment while using closed-loop measurement to validate savings and refine funding. * Targeted Marketing Programs: Replace broad outreach with propensity- and location-based segmentation to cut wasted ad spend, raise conversions and deliver relevant messaging. Distribution Grid Planning and DER Enablement * Load Flexibility & Grid Resiliency: Locate feeder-level flexible load and activate targeted DERs to mitigate electrification stress and defer costly capital upgrades. * Smarter Grid Planning & Infrastructure: Combine appliance-level load profiles and DER adoption trends to sharpen long-term forecasting, model data center interconnections and guide capacity investments. Generative AI and Agentic AI Models * Seamless Agentic AI Integration: Deploy autonomous AI agents on existing cloud stacks to execute next best actions across care, marketing and planning - without rip-and-replace overhauls. Vertical AI Platformfor Modern Utilities * Advancements in UtilityAI(TM): Evolve AMI 2.0 with on-meter Real-Time DI Agents, self-learning workflows and predictive analytics that move from historical analysis to real-time grid response. * AMI 1.0 Value Realization to AMI 2.0 Adoption: Extract maximum ROI from legacy AMI 1.0 before scaling edge intelligence for AMI 2.0. * Vertical AI Platform: Unified intelligence layer designed around the requirements of modern utilities, rather than a generic AI system adapted after the fact. "Utilities are rapidly building out their cloud data infrastructure and adopting horizontal GenAI, but general tools still lack utility context. Bidgely delivers the essential vertical AI layer that transforms how utilities operate and accelerates our evolution from a specialized customer experience solution into an enterprise AI platform for the entire energy ecosystem," said Abhay Gupta, CEO of Bidgely. 2027 Global Event Schedule * Calgary, Alberta: February 2027 * Chicago, Illinois (Flagship Event): May 11-13, 2027 * EMEA: October 2027 "Energy providers are entering a crucial phase where data quality and intelligent automation dictate operational success," added Gautam M. Aggarwal, President and Chief Revenue Officer at Bidgely. "Our goal with EmPOWER AI is to deliver high-impact content rooted in real peer experiences. By bringing together the right mix of partners, analysts, executives, program leaders and AI experts, utilities learn how to tackle today's challenges while planning for tomorrow." Registration for 2027 EmPOWER AI events is open. For more information, visit: www.bidgely.com/empower-ai/. About Bidgely Bidgely is the pioneer of AI-powered energy intelligence, transforming raw meter data into high-definition insights for global utilities. Serving over 50 million homes, the company's UtilityAI(TM) Platform leverages 19 foundational patents to optimize grid visibility, call center operations, and personalized customer engagement. Recognized by Fast Company as a "Top 10 Most Innovative Applied AI" company, Bidgely integrates precision energy analytics with horizontal AI ecosystems like Microsoft Copilot and AWS to modernize the grid with premises-level accuracy. www.bidgely.com | bidgely.com/insights KEYWORD: CALIFORNIA ILLINOIS UNITED STATES MIDDLE EAST UNITED KINGDOM AFRICA ITALY IRELAND NORTH AMERICA CANADA EUROPE INDUSTRY KEYWORD: DATA MANAGEMENT TECHNOLOGY OTHER ENERGY SECURITY UTILITIES OIL/GAS SOFTWARE ARTIFICIAL INTELLIGENCE ALTERNATIVE ENERGY INTERNET ENERGY PUB: 08/26/2026 07:00 AM/DISC: 08/26/2026 07:01 AM

Associated Press

Jul 14th, 2026

Bidgely expands executive team as AI-powered energy platform scales to enterprise deployment

Bidgely, an AI-powered energy intelligence company, has announced several executive leadership changes to support its growth. Gautam Aggarwal has been promoted to president and chief revenue officer, Ted Nielsen to chief technology and product officer, and Creighton Oyler has been appointed chief operating officer. Karthik Moorthy continues as chief growth officer. Under Aggarwal's leadership since 2019, Bidgely achieved over 300% revenue growth and expanded its customer base by more than 230%. The company now serves over 50 million homes with its UtilityAI Platform. Oyler joins from Oracle, where he spent 19 years overseeing energy and utilities products, including Opower. Abhay Gupta remains co-founder and chief executive officer. The leadership changes aim to support Bidgely's enterprise-wide AI deployment for energy providers.

Bidgely

Vice President, Customer Onboarding & Professional Services

About the job