C

Channel Talk

AI-powered customer messaging and CRM platform

Machine Learning Engineer - Model Training

Natural Language Processing & LLMsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listed

About the Job

Requirements

  • Experience training and applying speech models such as text-to-speech or speech-to-text models, or large language models.
  • Domain knowledge related to speech or language model training.
  • Deep understanding of Transformer-based speech or language model architectures.
  • Experience training speech or language models with PyTorch.
  • Experience building datasets for speech or language model training and improving data quality.

Responsibilities

  • Design and train in-house AI models to solve product problems.
  • Train speech models such as text-to-speech and speech-to-text models and large language models, focusing on improving model quality.
  • Build machine learning pipelines covering data collection, preprocessing, training, and evaluation.
  • Collaborate with product engineers to apply research results to live services.
  • Design efficient model architectures while considering costs such as latency and computational requirements.
  • Collaboratively shape the technical direction and research roadmap for AI models.

Desired Qualifications

  • Experience building streaming speech recognition and synthesis systems.
  • Experience with distributed training using tools such as DeepSpeed or Fully Sharded Data Parallel (FSDP).
  • Research experience with lightweight large language models or specialized models.
  • Experience implementing and researching speech-related papers.
  • Contributions to open-source speech models.
  • Experience optimizing inference with tools such as ONNX or TensorRT.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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