Consumer Banker 3 - Troy Main
About the job
- Three to four years of experience coaching and/or mentoring in a retail environment.
- Three to four years of personal experience in sales and service with previous success achieving sales and service goals in a retail environment.
- Three to four years of demonstrated prior success achieving performance goals.
- A high school diploma or general education degree (GED) is required.
- Four to five years of related experience and/or training, or an equivalent combination of education and experience.
- Ability to serve a wide variety of client needs according to bank policies and procedures.
- Ability to lead teams as needed.
- Ability to lead outside sales efforts.
- Ability to work with limited supervision, follow established guidelines, apply guidelines proficiently, collaborate with senior roles or a supervisor, and use subject-matter expertise to advise others.
- Ability to meet compliance requirements imposed by state and federal law and regulation and by First Financial Bank policies and procedures, including Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control, suspicious activity reporting, lending, and deposit compliance requirements.
- Ability to occasionally lift and carry up to 50 pounds, frequently lift and carry up to 10 pounds, and frequently sit, stand, walk, and drive.
- Work with existing clients and prospect for new clients to deepen client relationships by booking business directly and referring clients to appropriate internal business partners, including Mortgage, Wealth, Small Business, Commercial, and Treasury Management.
- Open and maintain accounts.
- Run a teller drawer as necessary.
- Support client engagement through active calling, client conversations, and follow-up.
- Partner with appropriate internal constituencies to bring the appropriate level of service or solution expertise to clients.
- Ensure client follow-up calls are conducted within the proper time frame.
- Maintain operational and risk management standards.
- Assist clients with transactions in the branch, drive-through, by phone, and by email.
- Model the way for peers and coworkers in alignment with First Financial Bank's mission and values.
- Adhere to compliance and regulatory procedures.
- Track, report, and communicate business results and activities to the FCM.
- Partner with District Specialists to execute retail strategies and objectives that attract, retain, and grow core client relationships, fulfill clients' financial needs, and provide a first-class client experience.
- Serve as a trusted personal advisor by adding value and building deep client relationships using the First Client Conversation Model.
- Participate in and lead the First Financial Bank Experience through site-center huddles and meetings supporting sales and service activities.
- Meet or exceed sales, service, and referral goals set by management by collaborating with the team, the district, and lines of business to help clients meet their financial needs.
- Provide digital assistance and service to clients establishing or needing support with the bank's online offerings.
- Stay informed about bank products, processes, and procedures, especially complex ones.
- Support the management needs of the FCM and market leadership.
- Complete required transaction processing, regulatory, consumer banking, deposit, lending, small business, WorkLife, and community development training and certifications.
- An associate's or bachelor's degree and/or equivalent banking work experience.
About the company
First Financial Bank is a regional bank serving individuals and local businesses. It offers personal banking products such as checking and savings accounts, mortgage and home equity loans, and digital services like online and mobile banking for remote deposits, bill pay, and account management. For businesses, it provides commercial banking tools tailored to local clients. The bank makes money mainly from interest on loans and fees for services. It stands out by focusing on local needs and security, providing resources to help customers protect themselves from fraud and by maintaining a physical network of branches and ATMs alongside digital platforms. Its goal is to help customers manage money securely and conveniently while supporting the financial needs of the regional community.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Cincinnati, Ohio
Founded
1863
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Simplify's Take
What believers are saying
- Finward adds 24 Peoples Bank centers and $1.7 billion deposits in Northwest Indiana.
- The deal is 5% EPS accretive with only 0.4% tangible book dilution.
- Q2 2026 loans grew to $13.7 billion and deposits to $17.7 billion.
What critics are saying
- Q2 2026 revenue missed estimates at $264.2 million, signaling weak execution.
- Efficiency ratio hit 61.2% in Q2 2026, crushing profitability leverage.
- Finward closing needs regulators and shareholders; any delay or denial kills 2026 synergies.
What makes First Financial Bank unique
- First Financial Bancorp posted 143 consecutive profitable quarters by June 30, 2026.
- Its Midwest acquisition machine closed Westfield in 2025 and targets Finward in Q4 2026.
- Management generated record adjusted EPS of $0.80 in Q2 2026 despite integration noise.
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Benefits
Performance Bonus
Company News
OFG Bancorp led regional banks in Q2 earnings, reporting revenues of $190.3 million, up 4.4% year on year and beating analyst expectations by 3.9%. The Puerto Rico and US Virgin Islands-focused bank exceeded estimates for both earnings per share and net interest income. First Financial Bancorp posted weaker results, with revenues of $262.7 million missing analyst forecasts by 2.9% despite growing 15.8% year on year. The stock fell 8.8% following the announcement. Regional banks face challenges including fintech competition, deposit outflows to higher-yielding alternatives, and concerns about commercial real estate exposure. However, they benefit from improved net interest margins, digital transformation, and local economic growth driving loan demand.
CINCINNATI, July 22, 2026 (GLOBE NEWSWIRE) -- Hillman Solutions Corp. (NASDAQ:HLMN) (the "Company", "Hillman Group", or "Hillman"), a leading provider of hardware and related products,
First Financial Bancorp reported Q2 2026 results that missed analysts' revenue expectations. The regional banking company posted sales of $264.2 million, falling short of the $270.7 million estimate, despite a 16.5% year-on-year increase. Net interest income reached $190.4 million, below the expected $194.5 million. The company's efficiency ratio came in at 61.2%, missing estimates of 56.9%. However, First Financial Bancorp's adjusted earnings per share of $0.80 matched analyst forecasts. Tangible book value per share was $16.64, broadly in line with expectations and up 6.6% year on year. The bank, which traces its roots to 1863, provides commercial banking, lending, deposit services, and wealth management. Net interest income represents 72.1% of its total revenue over the past five years.
First Financial to acquire Finward Bancorp for $208 million
Finward holders would receive 1.35 First Financial shares each; closing is expected in Q4 2026, pending regulatory approvals and Finward shareholder approval.