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Zalando

Online fashion retail marketplace and logistics

Department Manager - Rotating Shifts

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeLahr, GermanyNo salary listedIn-person

About the Job

Requirements

  • Completed a university degree or comparable vocational training.
  • Several years of professional leadership experience, ideally including initial disciplinary leadership of more than 20 hourly employees.
  • Knowledge of German labor law and the Works Constitution Act, with the ability to act independently within the legal framework.
  • Availability to work rotating shifts five days per week between Monday and Saturday.
  • Strong communication skills, team motivation, a confident presence, and assertiveness.
  • Good understanding of logistics processes and the ability to implement suitable workflow-control measures across the logistics center.
  • Ability to use operational metrics as controlling instruments, identify unused potential, and apply analytical skills to prevent operational losses and improve processes.
  • Solid knowledge of occupational health and safety.
  • Good rhetorical skills and the ability to communicate knowledge clearly and appropriately to colleagues' levels of understanding.
  • German proficiency at C2 level and English proficiency at B2 level.

Responsibilities

  • Lead employees and team leaders functionally and disciplinarily, and support their personal development.
  • Own all operational and personnel decisions within the department.
  • Report key performance indicators to Operations Management and initiate effective countermeasures when deviations from targets are foreseeable.
  • Use efficient control tools to meet productivity targets and prevent process errors and operational losses.
  • Monitor implementation of health and safety standards and promote the on-site safety culture through personal example.
  • Collaborate closely with Human Resources, Procurement, Facilities, Security, Finance, and Information Technology to ensure smooth operations across departments.
  • Contribute ideas and positively support process changes to improve efficiency.
  • Act as the department's point of contact and leader, creating a positive working environment.
  • Use stakeholder management to engage internal and external partners and apply relevant expertise.
  • Drive innovation and share future-oriented ideas with supervisors.

Desired Qualifications

  • Initial disciplinary leadership experience is described as ideal rather than strictly required.

About the Company

Zalando

Online fashion retail marketplace and logistics

Zalando operates as a European online marketplace for fashion and lifestyle items, selling clothing, shoes, and accessories directly to consumers and earning commissions from third-party sellers (plus Zalando Plus). Shoppers use its website or app to browse brands, and Zalando handles order processing and logistics, offering free delivery and free returns along with personalized recommendations and optional faster shipping for Plus members. It differentiates itself by combining direct sales with a large marketplace across 25 European markets, delivering a wide product range with strong logistics and a seamless shopping experience. Its goal is to remain a leading European online fashion retailer by connecting customers with many brands and improving convenience and services through technology and premium options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2008

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