Piedmont Healthcare

Integrated, non-profit hospital and clinic care

Security Dispatcher

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeAugusta, GA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
At least two years of experience as a 911 operator or Security/Police Dispatcher, or related law enforcement or security experience, is required.
Must have public relations and customer service skills and communicate effectively verbally and in writing.
Must be able to multitask.

Responsibilities

Operate the Security Dispatch communication center daily.
Proactively monitor CCTV systems.
Answer all 3911 emergency calls.
Screen after-hours visitors using the Star system to verify patient information.
Communicate with visitors, staff, physicians, patients, and family members.
Dispatch resources and maintain an activity log.
Monitor CCTV and alarm systems.
Respond quickly to telephone and intercom calls.
Enforce the after-hours visitation process.
Prioritize all requests for service.
Perform other duties as assigned by the supervisor.

Overview

Experience the advantages of real career change

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsibilities

Daily operation of Security Dispatch (communication center). Effective pro-active monitoring of CCTV systems. Answers all 3911 emergency calls. Screening of after hour visitors using Star system to verify patient information. Required to communicate with visitors, staff, physicians, patients and family members.What you will do

Dispatches resources and maintains activity log.
Monitors CCTV and alarms systems.
Responds quickly to telephone and intercom calls.
Enforces the after hour visitation process.
Prioritizes all requests for service.
Performs other duties as assigned by supervisor.

Qualifications

MINIMUM EDUCATION REQUIRED:

High school graduate or GED

MINIMUM EXPERIENCE REQUIRED:

Two (2) years of experience in the field as a 911 operator or as a Security/Police Dispatcher, or related law enforcement or security experience.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

None.

ADDITIONAL QUALIFICATIONS:

Must possess excellent public relations/customer service skills and able to effectively communicate both verbally and in writing. Must possess multi-tasking ability.

Business Unit : Company Name

Piedmont Augusta Hospital

About the Company

Piedmont Healthcare

Integrated, non-profit hospital and clinic care

Piedmont Healthcare runs a large network of hospitals, clinics, and care facilities across Georgia. It delivers medical services through 27 hospitals, 113 urgent-care locations, 1,875 Piedmont Clinic physician practices, and related clinics, serving more than 4.5 million patients with online scheduling and virtual visits. As a private, not-for-profit system, Piedmont coordinates care across its integrated network to provide safe, affordable, high-quality care close to home. It engages in community health and philanthropy, supported by more than 12,000 donors and a workforce of over 47,000 caregivers. Piedmont’s goal is to make healthcare easy to access and convenient for Georgians while maintaining a focus on community impact and patient experience.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Atlanta, GA
Founded: 1905

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