Accurately pick and place customer orders received later in the day onto the corresponding cage for the next morning.
Pick orders with zero mistakes.
Improve efficiencies and put improvements into practice.
Help the office team where appropriate.
Report health and safety, stock quality, and mechanical issues.
Work in a cold store at -20 degrees Celsius using provided protective clothing and taking warming breaks as necessary.
Desired Qualifications
Health and safety training.
An open and honest team-player approach.
An outgoing, flexible, highly motivated, and committed attitude.
A willingness to learn other tasks around the business when required.
Promote good teamwork and help others.
A desire to help the team meet department targets.
Overview
Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The ultimate goal is to provide a service to our customers that exceeds expectations while at the same time continuously improving efficiencies.
The cold store runs at a chilly -20 degrees centigrade but don’t worry, protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary.
Reporting to the Driver Supervisor and Senior Freezer Operative, you are responsible for helping to pack customers frozen orders ready for dispatch in a timely and accurate manner.
This role is working 25 hours per week, 5 in 6.
£13.45 per hour + bonus + company benefits.
Who we are
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.
We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.
Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.
This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.
Responsibilities
You will be responsible for ensuring customers orders that come in later during the day are accurately picked and placed of the corrisponding cage ready for the next morning.
Customer confidentiall
Picking orders ensuring zero mistakes are made
Improve efficiencies and putting them into practice
Helping the office team where appropriate
Reporting health and safety, stock quality and mechanical issues
The above is not an exhaustive list of the duties and responsibilities of this role but aims to give a general overview of the position.
Qualifications/Personal Qualities
Essential:
Evidence of commitment and stability
Good attendance and timekeeping
Numerate and literate
Basic secondary education
Desirable:
Health & Safety training
Personal Qualities
Essential:
Wiltshire Farm Foods are keen to promote excellent team work by employing people who have a positive (can do) attitude, who are prepared to learn a number of skills so that they are able to work in various positions within the business. Staff are employed and trained to be multi-functional and to be capable of carrying out numerous functions should this be required when a fellow member of staff is away or absent.
Desirable:
Open and honest team player
Outgoing
Flexible, highly motivated and committed
Have a ‘can do’ attitude; will need to learn other tasks around the business if required
Promote good team work – help others.
Have a desire to help the team meet the department targets
This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.
Company Benefits
Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts
Our Values
As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.
We develop a range of products designed to enhance health and well-being for all our customers.
We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.
We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.
Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito’s commitment to a more sustainable future.
We embrace inclusion, empowering individuals from diverse backgrounds.
Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.