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Updater

One-stop platform to book moving services

Vice President Marketing

Marketing Generalist & ManagementPosted on Nov 13
Full-timeRemote in USARemote

About the Job

Requirements

  • The candidate must have 12 or more years of progressive marketing experience, including significant leadership experience within a SaaS, technology platform, marketplace, or similarly complex business.
  • The candidate must have a track record of developing and executing marketing strategies that drive measurable revenue growth, customer acquisition, and market expansion.
  • The candidate must have deep expertise in product marketing and go-to-market strategy, including positioning complex products, launching new offerings, and supporting enterprise sales.
  • The candidate must have a strong performance marketing background, including experience overseeing paid acquisition, conversion optimization, customer acquisition economics, and significant marketing budgets.
  • The candidate must have experience leading both B2B SaaS or enterprise platform marketing and large-scale D2C consumer acquisition, and understand the distinct strategies, channels, and economics of each.
  • The candidate must have experience leading multidisciplinary marketing teams, developing senior talent, and managing substantial resources and investments.
  • The candidate must have financial and commercial acumen to evaluate marketing return on investment, optimize budget allocation, and connect marketing performance to business outcomes.
  • The candidate must have strategic thinking and communication skills to translate complex technology and business objectives into compelling market positioning and actionable growth strategies.
  • The candidate must have executive presence and influencing skills, including experience partnering across Product, Sales, Finance, and executive leadership.
  • The candidate must have experience working with remote-first teams distributed across multiple time zones.
  • The candidate must drive adoption and integration of generative AI and emerging AI-driven commerce capabilities across the marketing organization, identifying opportunities to improve team productivity, accelerate innovation, and drive customer acquisition and growth.

Responsibilities

  • Turn products and technology into compelling stories, clear value propositions, and effective sales strategies.
  • Partner with Product to bring new offerings to market, drive adoption, and identify growth opportunities.
  • Drive marketing strategies that contribute to pipeline, bookings, customer growth, and retention.
  • Lead the performance marketing team’s strategy and execution across paid acquisition, digital channels, and conversion optimization, overseeing large annual marketing budgets.
  • Provide strategic direction, remove obstacles, and drive accountability for acquisition economics, conversion rates, and return on marketing investment to deliver efficient, sustainable growth.
  • Empower the team to identify, test, and scale new channels, strategies, and opportunities to increase consumer acquisition and orders.
  • Shape the company’s market presence by building a clear, differentiated brand and establishing leadership in the commerce industry.
  • Lead corporate communications, thought leadership, brand strategy, and public relations to grow awareness, credibility, and market presence.
  • Lead and elevate the established team, fostering creativity, ownership, collaboration, and accountability.
  • Set clear priorities and oversee marketing operations, resources, and performance to maximize the team’s impact.

Desired Qualifications

  • Experience with B2B2C business models, marketplaces, embedded commerce, or partner-driven consumer acquisition is a plus.

About the Company

Updater

One-stop platform to book moving services

Updater is a one-stop platform that helps people moving by letting them book internet/TV services, order packing supplies, and secure home or renters insurance all in one app, plus a marketplace to compare providers. Users pick providers through the app, complete transactions, and get support, with revenue coming from commissions on these bookings through provider partnerships. It stands out by pairing an all-in-one marketplace with personalized human-assisted help and automated move-in workflows for real estate and multifamily partners. Its goal is to reduce the time, effort, and friction of moving by centralizing services and automating key steps for individuals, families, and real estate partners.

Company size
201-500
Company stage
Debt Financing
Total funding
$375.5M
Headquarters
New York City, New York
Founded
2010

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