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United Community

Offers banking, wealth management, mortgages

Mortgage Regional Sales Manager

Retail & Commercial BankingPosted on Nov 5
Full-timeGreenville, SC, USA$60.5k - $71.4k /yr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Three years of management experience or proven leadership of 12–20 team members is required.
  • Three years of experience in residential mortgage sales originations is required.
  • Three years of experience in mortgage originations operations, including knowledge of loan underwriting, processing, and closing functions, is required.
  • Three years of experience with FNMA, FHLMC, FHA, VA, and USDA programs and underwriting guidelines, as well as those of other conventional investors, state and local bond programs, and private mortgage insurers, is required.
  • Three years of experience in mortgage retail sales is required.
  • Three years of experience with net operating income and budgets is required.
  • Three years of experience in marketing, strategy, and plans in a retail sales environment is required.
  • Ability to coach and provide feedback to the team is required.
  • Ability to make day-to-day business decisions outside written policy is required.
  • Good analytical ability and problem-solving skills are required.
  • Excellent verbal and written communication skills are required.
  • Ability to work under pressure is required.
  • Customer service orientation is required.
  • Participation in required compliance training, including Bank Secrecy Act and anti-money laundering training, and internal and external training programs, online training, meetings, and seminars or conferences, is required.
  • Passing a criminal background and credit check is a condition of employment.
  • NMLS initial registration and annual renewal, including fingerprinting and background checks, are required.

Responsibilities

  • Establish production goals and strategy for Mortgage Loan Officers.
  • Determine team annual goals and reevaluate them monthly and quarterly.
  • Drive sales productivity and profitability by working closely with Mortgage Loan Officers.
  • Recruit, train, and build a high-performance team; retain top performers and help them achieve established sales productivity goals.
  • Motivate and reward mortgage consultants through sales calls, recognition of excellent performance results, and support for joint sales calls and ventures.
  • Ensure teams follow established policies and procedures so loans meet quality standards and comply with United Community Bank, regulatory, and investor requirements.
  • Determine annual cross-sell goals and reevaluate them monthly and quarterly.
  • Manage expenses, revenue generation, and the profit and loss statement.
  • Lead regional sales and product training to help Mortgage Loan Officers maintain high customer-service levels.
  • Partner with the bank to ensure mortgage and cross-sell goals are met.
  • Partner with Fulfillment/Operations to support efficient customer-driven production, fulfillment and operations, pricing, and delivery.
  • Coach, develop, and manage the performance of employees.
  • Travel up to 25% as required.
  • Work evenings and weekends as needed.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Three years of experience working in a bank-regulated environment is preferred.

About the Company

United Community

Offers banking, wealth management, mortgages

United Community provides a range of financial services across the Southeast, including banking, wealth management, and mortgage services, through more than 200 locations in six states. It serves individuals and businesses with checking and savings, loans, investments, and home financing. The company works by offering in-person and digital banking options, guided by a local presence and customer service focus. It differentiates itself through strong customer satisfaction, consistently earning awards from JD Power, Forbes, Newsweek, and American Banker for trust, best banks to work for, and overall service quality. Its goal is to help people and communities improve their financial well-being by delivering reliable, community-focused financial care through accessible branches and a full suite of financial products.

Company size
1,001-5,000
Company stage
IPO
Headquarters
United States
Founded
1950

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