ReliaQuest

Cloud-native security operations platform with AI

Operations Specialist

Administrative SupportConfirmed live in the last 24 hours

Full-timeDublin, IrelandNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree is required.
Previous office and customer-facing experience is preferred.
Proficiency in Microsoft Word, Excel, and Outlook, with the ability to adapt to new technologies.
Strong verbal and written communication skills and the ability to manage multiple tasks and priorities.
Ability to make decisions independently while working as part of a team.
Service-oriented approach focused on improving experiences for internal teams and external customers.
Attention to detail and accuracy in execution.
Strong organization and flexibility in a fast-paced, adaptable environment.
Resourcefulness, initiative, and proactive problem-solving skills.

Responsibilities

Collaborate with cross-functional teams to establish and uphold office standards and guidelines that provide a consistent experience for prospects, customers, and teammates.
Greet visitors at the front desk, assist with location logistics, and provide support.
Guide customers, guests, and candidates through check-in and hand them off to appropriate team members.
Coordinate onsite customer and prospect meetings, innovation center sessions, customer training, and other strategic engagements with sales, customer success, and innovation teams.
Support campus recruiting onsite and at operating center events.
Assist with office space planning, moves, and modifications in alignment with departmental needs and priorities.
Maintain relationships with community partners and schedule teammates for events.
Organize and support company-provided meals and office events.
Provide administrative support across departments, including calendar management and meeting coordination.
Book travel for new hires and customers, and coordinate travel arrangements for large company events.
Act as the communication hub between departments, property management, and vendors to support consistent policies and processes.
Handle incoming and outgoing mail, deliveries, and other logistics.
Support cross-functional projects and manage their operational execution.
Order and stock supplies, and manage inventory.
Maintain office cleanliness and coordinate repairs.
Publish and maintain global digital signage across operating centers.

Why it's worth it:

 ReliaQuest is seeking an Operations Support Specialist to serve as a key partner across the organization, ensuring high quality, on-brand operating center experiences for prospects, customers, teammates, and community partners. This role is designed for a proactive and detail-oriented individual who thrives in executing in a fast-paced environment. You will play a critical part in ensuring the office operates efficiently while maintaining brand standards. This role will have the opportunity to make an impact and elevate the experience for anyone that comes through the ReliaQuest doors.

The Everyday Hustle:

Collaborate with cross-functional teams to establish and uphold office standards and guidelines that reflect a high-quality and consistent experience for prospects, customers, and teammates.
Serve as the warm, welcoming connection at the front desk by greeting visitors, assisting with location logistics, and providing seamless support.
Guide customers, guests, and candidates through check-in and deliver a professional handoff to appropriate team members.
Partner with sales, customer success, and innovation teams to coordinate onsite customer and prospect meetings, innovation center sessions, customer training and other strategic engagements.
Support campus recruiting on site and in operating center events.
Assist with office space planning, moves, and modifications by aligning efforts with departmental needs and priorities.
Maintain relationships with community partners and schedule teammates for events.
Organize and support company-provided meals, and office events to support the needs of employees and organizational initiatives.
Provide additional administrative support across departments, including calendar management andmeeting coordination.
Book travel for new hires and customers.
Serve as the communication hub between departments, property management, and vendors to ensure policies and processes are seamless and consistent organization-wide.
Handle incoming and outgoing mail, deliveries, and additional logistics with attention to detail and timeliness.
Coordinate travel arrangements including large company events.
Support cross-functional projects, enabling departments to focus on strategic objectives while you manage operational execution.
Order supplies, stock supplies and manage inventory.
Maintain office cleanliness and repairs.
Publish and maintain global digital signage across operating centers

Do You Have What It Takes?

A positive attitude with the ability to independently make decisions, while functioning as a committed team player aligned with ReliaQuest’s vision.
Service-oriented with a strong focus on improving experiences for internal teams and external customers.
Detail-focused and extremely accurate in execution.
Highly organized and flexible, thriving in adaptable, fast-paced environments.
Resourceful, innovative, and confident, ready to contribute to the success of cross-departmental initiatives.
Self-starter with proactive problem-solving skills.
Previous office and customer-facing experience, with the ability to anticipate needs and exceed expectations.
Strong verbal and written communication skills, adept at juggling multiple tasks and priorities.
Proficiency in Microsoft Word, Excel, and Outlook along with the ability to adapt to new technologies.
Bachelor’s Degree required; professional experience in a similar setting preferred.

About the Company

ReliaQuest

Cloud-native security operations platform with AI

ReliaQuest provides a security operations platform called GreyMatter for large enterprises. The platform is cloud-native and uses AI and automation to improve threat detection and response by unifying visibility across many security tools into a single view. It differentiates itself with its enterprise focus, cloud-native architecture, and a strategy of strengthening threat intelligence through acquisitions while offering subscriptions and related services. Its goal is to help organizations manage security operations more effectively and reduce risk across complex, hybrid IT environments.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $1.1B
Headquarters: Tampa, FL
Founded: 2007

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ReliaQuest

Operations Specialist

About the Job

Requirements

Responsibilities

Why it's worth it:

The Everyday Hustle:

Collaborate with cross-functional teams to establish and uphold office standards and guidelines that reflect a high-quality and consistent experience for prospects, customers, and teammates.

Serve as the warm, welcoming connection at the front desk by greeting visitors, assisting with location logistics, and providing seamless support.

Guide customers, guests, and candidates through check-in and deliver a professional handoff to appropriate team members.

Partner with sales, customer success, and innovation teams to coordinate onsite customer and prospect meetings, innovation center sessions, customer training and other strategic engagements.

Support campus recruiting on site and in operating center events.

Assist with office space planning, moves, and modifications by aligning efforts with departmental needs and priorities.

Maintain relationships with community partners and schedule teammates for events.

Organize and support company-provided meals, and office events to support the needs of employees and organizational initiatives.

Provide additional administrative support across departments, including calendar management andmeeting coordination.

Book travel for new hires and customers.

Serve as the communication hub between departments, property management, and vendors to ensure policies and processes are seamless and consistent organization-wide.

Handle incoming and outgoing mail, deliveries, and additional logistics with attention to detail and timeliness.

Coordinate travel arrangements including large company events.

Support cross-functional projects, enabling departments to focus on strategic objectives while you manage operational execution.

Order supplies, stock supplies and manage inventory.

Maintain office cleanliness and repairs.

Publish and maintain global digital signage across operating centers

A positive attitude with the ability to independently make decisions, while functioning as a committed team player aligned with ReliaQuest’s vision.

Service-oriented with a strong focus on improving experiences for internal teams and external customers.

Detail-focused and extremely accurate in execution.

Highly organized and flexible, thriving in adaptable, fast-paced environments.

Resourceful, innovative, and confident, ready to contribute to the success of cross-departmental initiatives.

Self-starter with proactive problem-solving skills.

Previous office and customer-facing experience, with the ability to anticipate needs and exceed expectations.

Strong verbal and written communication skills, adept at juggling multiple tasks and priorities.

Proficiency in Microsoft Word, Excel, and Outlook along with the ability to adapt to new technologies.

Bachelor’s Degree required; professional experience in a similar setting preferred.

About the Company

ReliaQuest

Recently Posted Jobs