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SupportYourApp

Multilingual tech support and services

Full-Cycle Sales Representative

Account ExecutivePosted on Nov 9
Full-timeRemote in ArgentinaNo salary listed

About the Job

Requirements

  • C1 English proficiency with clear, neutral spoken and written communication, confidence on the phone, and comfort leading structured video meetings.
  • Ability to follow brand tone-of-voice guidelines and explain product concepts clearly to non-technical business owners while balancing empathy, trust, and active listening.
  • Ability to handle resistance, hesitant buyers, and challenging conversations calmly and constructively.
  • Ability to proactively follow up on active leads, meet daily activity targets, and take responsibility for quota.
  • Strong attention to detail, solid time management, and adherence to outreach timelines and response service-level agreements.
  • Ability to adapt quickly to software including Slack, Notion, customer relationship management systems, dialers, and artificial intelligence productivity tools.
  • Comfort working in a fast-moving, high-intensity startup environment where priorities and scripts change often.
  • Ability to solve issues independently and learn product updates from internal documentation before escalating.

Responsibilities

  • Contact inbound leads within five minutes of their request by phone or email, qualify decision-makers, and pitch the product’s value.
  • Run up to five focused product demonstrations per day, handle objections in real time, and collect payment directly on the call.
  • Make around 20 targeted outbound calls daily from curated lead lists, using multi-touch outreach across phone and email to connect with business owners and general managers.
  • Record calls, demonstrations, pipeline stages, and notes in the customer relationship management system for accurate forecasting and to prevent leads from being missed.
  • Use internal spreadsheets, formulas, filters, and digital workspaces such as Slack, Notion, customer relationship management systems, and artificial intelligence tools like Claude and ChatGPT to structure the workday, prioritize accounts, and improve outreach efficiency.

Desired Qualifications

  • Previous experience in full-cycle business-to-business or software-as-a-service sales.
  • Hands-on experience communicating with customers based in the United States.
  • Solid knowledge of Excel or Google Sheets.
  • Ability to quickly extract key insights from information.
  • Drive for self-development, learning, and continuous improvement.

About the Company

SupportYourApp

Multilingual tech support and services

SupportYourApp provides multilingual, technology-enhanced customer support for tech companies, offering 24/7 omnichannel coverage in up to 60 languages across 28 countries. It combines an in-house trained team with proprietary tools to deliver front-line and technical support, customer success, call center, back-office tasks, data annotation, and staff augmentation across phone, chat, email, and more. The company differentiates itself through a long track record (1200+ professionals, 10+ years), 230+ clients, broad language coverage, and strong security and privacy compliance (PCI DSS L3, ISO/IEC 27001:2013, GDPR, CCPA). Its goal is to help tech companies grow by providing reliable, scalable, compliant multilingual support and related services worldwide, improving customer experiences and operational efficiency.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Wilmington, DE
Founded
2010

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