Assistant Manager - Investor Services

SEI Investments is a leading global provider of asset management and investment technology solutions.The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands and Canada. The SEI Group’s operations in Ireland are carried out through three entities based in Dublin that conduct the Group’s business of managing proprietary UCITS and AIF funds, as well as providing administration and depositary services to funds established by third party investment managers. 

Position Description:

This management position is within the Private Equity unit of SEI and will involve supporting the manager in the running of the Investor Services team. Candidates must have a high level of understanding of Private Equity structures and the associated transfer agency process of such structures.

What you’ll do:

• Assist with the Management of Investor Services Private Equity team within SEI.

• Ensure a smooth investor account opening process.

• Ensure investor requests for information are dealt with efficiently

• Ensure the quality of work is maintained at a high standard and that all investor correspondence is sent timely and accurately.

• Ensure all payments made to investors are accurate.

• Assist with the review of Limited Partnership Agreements and OM’s pre-launch of each Fund and have the ability to identify and highlight potential operating issues.

• Develop relationships with all client contacts including investment professionals, investors, lawyers, auditors and banking personnel.

• Supervise staff on systems, processing, procedures and job responsibilities;

• Train, coach and mentor new employees, develop and motivate staff within their sub-unit;

• Provide input and feedback regarding employees’ ongoing performance/development/performance appraisals;

• Organize and run team meetings.

• Work closely with the Private Equity Fund Accounting team.

• Meet all reporting deliverables;

• Enforce adherence to service standards and specified deadlines;

• Idea generation and ongoing assessment and improvement of operational service model;

• Maintain a good working relationship with external clients, investors as well as with internal relationship managers and other business units within SEI;

• Assist in the development and implementation of departmental procedures;

• Carry out all duties assigned to your role under the Company’s Safety Statement, to ensure Health, Safety and Wellbeing for all employees for whom you have responsibility;

• Work on Projects/Ad-hoc tasks as required.

What you bring to the table:

• At least 5 years’ experience in a transfer agency role with at least 3 of those working in a Private Equity role. 

• Experience in working on a Private Equity accounting system, preferably Investran.

• Have a strong knowledge of Private Equity structures and various Fund domiciles regulatory requirements.

• Have a strong understanding of the capital call process, sub-closes, equalization, distributions and waterfall calculations.

• Have experience in reviewing Limited Partnership Agreements and OM’s.

• Have an understanding of AML regulations.

• Experience in supervisory/management skills and/or coaching/mentoring;

• P.C. proficient.

• Third Level Degree in Finance or related field.

Attributes we value:

• Strong oral, written communication and presentation skills.

• Strong Coordination and Relationship Management skills.

• Leadership / Supervisory skills.

• Fluency in English Language (both verbal and written) essential.

• Strong organizational and administrative skills.

• Individual who takes initiative and ownership of assigned responsibilities.

• Positive ‘can do’ attitude with excellent problem solving skills.

• Detail-oriented.

• Team player.

• Excellent interpersonal and customer service skills.

• Ability to multi-task, prioritize work and manage time to maximize efficiency and to meet strict deadlines.

• Flexible / Adaptable.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more…

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.