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Fielmann

Sells eyewear and hearing care through stores

Quereinsteiger Augenoptik / Kundenberatung

Retail SalesConfirmed live in the last 24 hours
Full-timeHamburg, GermanyIn-person

About the Job

Requirements

  • You must have completed vocational training and professional experience working with people, for example in retail, hospitality or service.
  • You must have sufficiently advanced German skills to understand the training content and advise customers clearly.
  • You must be able to approach people openly, listen attentively and explain things clearly.
  • You must be motivated to learn and apply new specialist knowledge.
  • You must remain organized and friendly during periods of high customer volume.
  • You must work reliably, take responsibility and support your team.

Responsibilities

  • Advise customers and sell glasses suited to their needs.
  • Explain differences between eyeglass lenses clearly and advise customers on frame selection in a way that suits their personal style.
  • Learn to adjust glasses and perform minor repairs.
  • Depending on the branch assignment, support reception, cashier duties and organizational tasks.
  • Complete a six-week qualification program covering eyeglass lenses, frames and customer consultation through web-based learning and practical training in Plön, Offenbach or Erfurt and at the employee's branch.
  • Continue learning after the training through additional training and support from the team.

About the Company

Fielmann

Sells eyewear and hearing care through stores

Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Hamburg, Germany
Founded
1972

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