Field Sales Development Representative

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering them powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but.

About the role

You’ll join the Field Sales team working across the assigned Ireland territory, supporting Flipdish’s mission to make running a restaurant satisfyingly simple. You’ll partner closely with Field Sales Account Executives, Sales Leadership, and Marketing to generate qualified opportunities, build pipeline, and create strong handoffs that support long-term customer growth.

Success in this role looks like building a healthy pipeline of qualified meetings, consistently converting outreach into booked opportunities, and being a trusted first point of contact for prospective customers in your territory.

What you’ll own

• Prospect restaurants and takeaway businesses within your assigned territory to build a strong pipeline of qualified opportunities.
• Use a mix of field visits, phone calls, email, and social outreach to engage prospects and create interest.
• Qualify inbound and outbound leads and book meetings or product demonstrations for Field Sales Account Executives.
• Manage territory coverage by planning visits to target accounts and attending relevant local networking events, trade shows, and business gatherings.
• Maintain accurate CRM records, tracking outreach, lead quality, meeting activity, and conversion performance.
• Partner with Field Sales Account Executives to improve outreach strategy, messaging, and handoff quality.
• Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility — prioritising harmony over truth or progress is a failure of responsibility.

What success looks like

• A steady flow of qualified meetings and opportunities created from your outreach and territory activity.
• Strong conversion from prospecting activity to booked meetings and sales handoffs.
• High-quality CRM hygiene and reliable reporting on pipeline and activity.
• Effective collaboration with Account Executives that improves follow-up, conversion, and customer experience.
• Increased territory penetration through consistent, disciplined field execution.

About you

You’ll thrive in this role if you:

• Have strong interpersonal and communication skills.
• Can work independently, manage time well, and stay organised across a busy territory.
• Are comfortable prospecting through phone, email, social outreach, and in-person meetings.
• Bring resilience, energy, and a growth mindset.
• Are confident handling rejection and staying motivated in a fast-paced sales environment.
• Are familiar with CRM systems and sales tools such as Salesforce, HubSpot, or similar.

The following would help you stand out:

• Entry-level sales experience, or equivalent practical experience in a customer-facing role.
• Experience in the restaurant, hospitality, or hospitality-tech sector.
• Familiarity with the sales process and engaging decision-makers.
• Willingness to travel within your assigned territory.

What you get

We’re a growing startup and we understand that amazing incentives will attract amazing talent. Alongside a competitive salary, we offer unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!

• Hub model (hybrid): a healthy blend of hub + home working, with time in our Sandyford office
• Time off: 25 days annual leave + public holidays + company days
• Private healthcare: IE cover provided through Laya Healthcare
• Pension: retirement savings support in Ireland
• Team connection: regular team meet-ups and company events

Interview process

Here’s what you can expect throughout the interview process.

1. Recruiter screening call (15 minutes)
2. Hiring manager interview (45 - 60 minutes)
3. Hiring manager interview (45 - 60 minutes)
4. Competency / technical stage
5. Reference checks

Our Culture

At Flipdish, we’re on the side of independent restaurant and takeaway owners, running busy operations on tight margins with rising costs, staffing challenges, and an increasingly demanding customer base. Our job is to make their lives easier with technology that’s powerful, satisfyingly simple, and backed by real human support.

Our integrated ecosystem, spanning online ordering, marketing, loyalty, point of sale, menu optimisation, and operational automation, helps restaurants grow while staying in control. We’re an AI-first company, and we use it to help our customers get better outcomes, faster ordering, smarter marketing, and smoother operations, so owners and teams can spend more time on what matters.

Inside the company, we value ownership and clarity, with a friendly, people-led culture behind it. We trust our people to help shape what kind of employer Flipdish is, not just follow a script. Transparency is huge for us: we listen to each other, and create the space for people to grow, with balance not burnout. We’re focused on impact and team energy, not “being seen”. You’ll have meaningful scope, work closely with smart people across teams, and be trusted to make things better as Flipdish scales.

If you’d like to read more about interviewing at Flipdish, please check out our Interviewing at Flipdish guide.