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Salesforce

Builds cloud software for customer relationships

Salesforce Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • At least five years of hands-on professional experience in one or more of transformation design and strategy, governance and optimization, or project promotion and execution.
  • At least three years of team-leader experience; the specific position held is not restricted.
  • Ability to communicate appropriately with customers, including senior executives, and facilitate consensus.
  • Ability to engage in frank and constructive dialogue with members of related organizations while showing respect.
  • Ability to quickly understand business requirements, Salesforce technical terminology, and relevant methods.
  • Willingness and ability to use AI efficiently and continue learning.
  • Ability to practice critical thinking and unlearning, and to adapt methods flexibly to new technologies such as AI rather than relying excessively on past successes.
  • Fluent Japanese.
  • English reading proficiency sufficient to understand English-language documents.

Responsibilities

  • Lead customer engagements end to end, from system planning through implementation and operations, to help customers achieve business success with Salesforce.
  • As an advisor or prime vendor, take responsibility for completing projects through service launch.
  • Propose current AI capabilities such as Agentforce to customers and use AI in consulting work to deliver productivity and quality.
  • Support customers from planning through implementation and adoption.
  • Lead project management, business architecture, solution architecture, or technical architecture activities, with the initial role determined during the selection process.
  • Develop organization and business-process transformation designs and plans.
  • Design system transformation concepts and IT-landscape architecture; develop Salesforce organization strategy, governance strategy, and roadmaps; support transformation toward an agentic enterprise from a Salesforce CTO perspective; and plan and execute Salesforce adoption.
  • Design solutions and test the feasibility of hypotheses through proofs of concept.
  • Plan, promote, and support project management; elicit and define business and system requirements and facilitate processes.
  • Create or review architecture and detailed designs; lead implementation and testing or establish development standards and quality management.
  • Execute data migration and releases or plan and support migration strategies and execution.
  • Support the design, construction, and operation of DevOps pipeline environments for continuous integration and continuous delivery.
  • Establish and support Salesforce Centers of Excellence and operating models.
  • Establish design-quality controls through assessment, review, and approval processes; diagnose existing Salesforce environments, perform organization health checks, and recommend optimization.

Desired Qualifications

  • Experience in data utilization or projects using advanced technologies, such as developing AI agents.
  • Ability to carry out global projects using English for business-level communication and project execution.
  • Practical experience using AI to improve productivity in consulting or system implementation.

About the Company

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Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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