T

Tesla

Makes electric cars, robotaxis and grid batteries

Delivery Experience Specialist

Retail SalesConfirmed live in the last 24 hours
Full-timeKoto City, Tokyo, JapanIn-person

About the Job

Requirements

  • At least two years of practical experience and a track record of achieving targets in a service-focused industry; automotive expertise is not required.
  • Ability to work in an organized manner and communicate effectively.
  • Ability and willingness to contribute actively to the team and pursue its goals.
  • Problem-solving ability, including prioritizing multiple projects and meeting business-critical deadlines.
  • Attention to detail and ability to use reporting tools.
  • Availability to work evenings, weekends, and holidays in a retail environment.
  • A standard driver's license, at least two years of driving experience, and a clean driving record with no accidents or violations.

Responsibilities

  • Prepare vehicle delivery explanations and arrangements suited to customers' needs.
  • Create daily and weekly reports and analyze delivery performance to improve productivity and prevent delays, supporting an excellent customer experience.
  • Maximize delivery scheduling.
  • Work closely with Tesla Advisors to support smooth customer deliveries, and contact customers about deliveries when needed.
  • Coordinate closely with support teams—including Order Operations, vehicle registration, used vehicles, and fleet—as well as Service and Logistics to smoothly manage deliveries, vehicle movements, and related activities.
  • Complete additional tasks and projects based on business needs, including Sales and Delivery needs.
  • Be able to present, sell, and deliver all offerings related to the Tesla ecosystem.
  • Assist with internal training and onboarding new employees.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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