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Global Payments

End-to-end payment processing with APIs

Transformation Lead

Program ManagementConfirmed live in the last 24 hours
Full-timeCincinnati, OH, USANo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree or higher is required.
  • At least 8 years of relevant experience in transformation, corporate strategy, management consulting, finance, PMO, M&A integration or divestitures, or a related cross-functional role.
  • Prior business partnership experience is required.

Responsibilities

  • Lead planning and execution for integration and separation programs across functions, from Day 1 readiness through steady state or exit.
  • Drive end-to-end integration workplans, including Day 1 readiness, 30/60/90-day planning, and synergy capture, and separation workplans, including Transition Service Agreement design, transition, and exit, with clear scope, timelines, and accountabilities.
  • Establish and facilitate governance, including steering routines, RAID management for risks, actions, issues, and decisions, change control, and cross-functional dependency management.
  • Monitor Transition Service Agreement service delivery and validate performance against agreed service-level agreements and historical practices using a defined monitoring approach; drive remediation as needed.
  • Coordinate Transition Service Agreement billing processes and invoice support with Finance and Transition Service Agreement leads, ensuring accurate and timely billing, accruals, and true-ups for services provided.
  • Lead the holistic development and execution of detailed Transition Service Agreement exit workplans, coordinating and providing oversight and guidance to functional leads and project managers on function-specific planning.
  • Lead Day 1 readiness and Day 2 integration execution to ensure continuity of operations, customer experience, and regulatory and contractual compliance; coordinate cutovers and stabilization.
  • Build, track, and report on synergy cases covering cost, revenue, and working capital; define baselines and drive benefit realization with Finance and business owners.
  • Identify roadblocks, potential delays, and interdependencies early; facilitate governance reviews to align on changes and enable timely decisions.
  • Raise and resolve issues collaboratively across teams; integrate stakeholders and surface trade-offs and mitigation options.
  • Provide executive reporting, KPI/OKR tracking, Transition Service Agreement economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
  • Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
  • Document and improve playbooks, templates, and lessons learned.

Desired Qualifications

  • Knowledge of payments or fintech, technology-enabled services, or complex global operations is advantageous.

About the Company

Global Payments

End-to-end payment processing with APIs

Global Payments provides payment technology and software solutions that help businesses accept and process payments online and in person. It operates an end-to-end payment processing ecosystem, including issuing platforms connected to over 680 million cards and open APIs that let businesses build customized commerce solutions. Transactions flow through its system, and revenue comes from merchant transaction fees plus value-added software services such as fraud prevention, data analytics, and customer support. The company differentiates itself through a broad global network, an extensive set of APIs, and flexible partner and pricing models that cater to financial institutions, retailers, and merchants of all sizes. Its goal is to enable smooth, secure, and scalable payments within the global commerce landscape, helping businesses grow while reducing costs and improving the customer experience.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1967

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