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Anthropic

Builds Claude AI models with a focus on safety

Growth Account Executive - Startups

Account ManagementConfirmed live in the last 24 hours
Full-time$222.8k - $290k /yr

About the Job

Requirements

  • Have 3–5 years of experience in sales, account management, customer success, or related roles.
  • Be able to manage multiple priorities and a high volume of customer relationships simultaneously.
  • Have strong communication skills and the ability to build rapport quickly across various customer personas.
  • Have an analytical mindset and comfort using data to prioritize accounts and identify trends.
  • Have enthusiasm for emerging technologies and a genuine interest in artificial intelligence.
  • Have a hands-on mentality and comfort operating in ambiguous, fast-changing environments.
  • Have a bachelor's degree or an equivalent combination of education, training, and/or experience. A relevant field of study may be demonstrated through coursework, training, or professional experience.

Responsibilities

  • Manage a portfolio of approximately 80 startup accounts, maintaining high retention and identifying expansion opportunities.
  • Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base.
  • Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate.
  • Develop and document best practices for scaled customer engagement to share across the Growth Account Executive organization.
  • Conduct streamlined account health checks and identify early warning signs of churn risk.
  • Partner with customers to understand their business models and products, advise them through their artificial intelligence transformation, and gather feedback to inform product development.
  • Collaborate with Applied AI and other cross-functional teams to support customer technical needs.

Desired Qualifications

  • Have experience with consumption-based or usage-based pricing models.
  • Be familiar with technical products, application programming interfaces, or developer-focused solutions.
  • Have experience working with startup customers or in a high-growth startup environment.
  • Have exposure to artificial intelligence and machine learning concepts and applications.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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