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MSX International

Automotive dealer performance and repair optimization

Parts Team Lead

Field SalesConfirmed live in the last 24 hours
Full-timeMontreal, QC, CanadaNo salary listed

About the Job

Requirements

  • A minimum of five years of professional experience in the automotive aftermarket or wholesale environment.
  • Professional analytics experience sufficient to identify opportunities, trends, and anomalies.
  • Strong communication, presentation, and negotiation skills.
  • Team-building and participative management skills.
  • Ability to work under minimal supervision.
  • High proficiency with personal computers and Microsoft Office applications.
  • A bachelor's degree in a related field or a minimum of five years of equivalent experience.
  • Familiarity with dealership, fleet, installer, collision, automotive parts distribution, and aftermarket parts and service operations.
  • Basic understanding of automobile repair and technology.
  • Prior program management experience.
  • Professional-level communication ability in English and any other languages required by the project client.
  • High proficiency with Microsoft Outlook, Excel, PowerPoint, Project, and Word.
  • Ability to execute program components including training, reporting, marketing, group facilitation, and product demonstrations.
  • Ability to make business decisions using logical reasoning and offer solution-based outcomes.
  • Demonstrated ability to operate successfully in a business environment with limited management oversight.
  • Physical ability to perform assigned tasks, including multi-day travel, extended physical activity during training seminars, and lifting at least 50 pounds without injury.

Responsibilities

  • Develop, implement, and maintain a national automotive parts sales and distribution program through the dealer network.
  • Recruit, hire, and retain automotive wholesale parts personnel.
  • Serve as the primary client liaison for the assigned project.
  • Coordinate communications, manage assigned resources, and report to executive management.
  • Create and execute project work plans, revising them as needed to meet changing needs and requirements; produce reports, scorecards, and other deliverables and analysis.
  • Track project deliverables, issues, risks, and action items.
  • Manage project data accuracy, timeliness, and overall work product; establish and execute quality assurance processes and peer reviews.
  • Collaborate with client teams to meet project-level financial goals, estimate resource requirements and staffing effectiveness, complete the scope successfully, and identify constraints.
  • Develop content in accordance with client corporate identity, contractual obligations, and project direction, including tools, guides, and presentations.
  • Negotiate and manage client commitments and expectations.
  • Monitor program objectives and provide performance feedback.
  • Provide program oversight and direction using a client-centric approach.
  • Drive team performance to meet and exceed program goals and objectives.
  • Evaluate performance against expectations and develop and implement processes and measures to improve performance.
  • Ensure sales, market, and competitive information is recorded daily.
  • Provide weekly market feedback and sales performance summaries to the client.
  • Provide analysis for ad hoc executive management reporting.
  • Manage program profit and loss.
  • Conduct regular financial and program reviews with client management and MSX International senior management.
  • Manage project-level compliance with contractual obligations and collaborate with internal delivery and management teams and the client on project transition and stabilization; oversee day-to-day delivery.
  • Construct market and account plans; collect and disseminate real-time account and competitive information; lead analytical assessments; and drive business results.
  • Build and maintain a motivated, results-driven sales organization to grow dealer bpro parts sales internally and externally.
  • Support dealers, MSX field staff, and Mopar's regional aftermarket sales team in driving short-term sales growth through dealer and aftermarket distribution channels.
  • Build relationships with dealership leadership, aftermarket installers, fleets, and commercial accounts, while liaising with dealer and corporate stakeholders.
  • Oversee travel, sales presentation preparation, standardized call reports, and communications with involved parties.
  • Travel throughout the continental United States as required.

About the Company

MSX International

Automotive dealer performance and repair optimization

MSX International partners with automotive OEMs and mobility companies to improve retail operations across the entire dealer and service network. It offers services and tools that combine people, processes, and technology to enhance dealer performance, repair efficiency, diagnostics, parts and service performance, sales distribution, and consumer engagement, supported by learning programs and actionable insights. The company differentiates itself with a 30-year track record and a deep focus on the automotive space, providing end-to-end retail transformation rather than generic consulting. Its goal is to help clients unlock their full potential, achieve better retail results, and shape the future of mobility as a trusted catalyst for retail transformation.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Detroit, MI
Founded
2001

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