Account Manager

Account Manager

The Company:

WPP Production is a leading creative production company, producing advertising and marketing content for many of the world’s most famous brands, across all media around the world. WPP Production was founded over 10 years ago and has grown from a start-up to over 4,000 people, across 28 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making WPP Production an exciting place to work and a great place to achieve your career ambitions. 

The Role

Reporting to the Senior Account Manager, the Account Manager will be a key part of the dedicated WPP Production team supporting JLR regional and retailer campaign activity.

• Act as the day-to-day contact for JLR retailer and regional stakeholders, agency partners and WPP Production teams.
• Work with the Senior Account Manager and Delivery Lead to sense-check incoming briefs, confirm scope, deliverables, timings, markets, approvals and production dependencies before work begins.
• Coordinate the end-to-end production process: imagery sourcing and selection, master asset development, spec sheet validation visavis available asset toolkit , adaptation and localization, quality control and final delivery.
• Manage approval stages for imagery, master assets and adaptations; capture feedback clearly, manage agreed feedback rounds and communicate any impact on scope or timing.
• Coordinate closely with creative, studio, transcreation, digital and media teams to ensure all production dependencies are planned and tracked.
• Build and maintain clear production plans, status reports, action logs, contact reports and agendas; ensure stakeholders have visibility of progress, risks and next steps.
• Manage delivery against agreed WPP Production SLAs, proactively chasing delayed inputs, specifications and approvals, and escalating risks to the Senior Account Manager, Delivery Lead or Business Director where required.
• Support workload triage across the team, ensuring straightforward work is appropriately handed over and complex or high-risk jobs are escalated early.
• Ensure master and adapted assets meet agreed brand, technical and market requirements before delivery.
• Develop strong, trusted relationships with client and agency stakeholders while maintaining a calm, solutions-focused approach to fast-moving campaign requirements.

Requirements

• Automotive experience is essential; experience supporting JLR, premium automotive brands, retailer marketing or regional automotive accounts is highly desirable.
• Proven experience in an account management, integrated agency or production role delivering multi-channel campaigns across print, digital, broadcast and/or retail environments.
• Experience managing production workflows involving master creative, imagery selection, local market adaptations and transcreation/localisation.
• Comfortable working across international accounts and multiple markets, ideally five or more, with numerous client, agency and production stakeholders.
• Strong understanding of client approval processes, production specifications, asset delivery and the dependencies between creative, media, digital and production teams.
• Excellent project-management skills, with the ability to manage multiple jobs, work to tight deadlines, maintain accurate trackers and identify risks before they affect delivery.
• Clear, confident written and verbal communication skills in English and Arabic.
• Highly organized, detail-oriented, proactive and client-focused, with the resilience to work effectively under pressure.