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401 Auto

Sells vehicles and arranges auto financing

Business Development Representative

Full-TimeUpdated on 10/23/2026
CA$17.60 - CA$25/hr
Entry
Cambridge, ON, Canada
In Person
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • A track record of accomplishing targets is required.
  • Strong phone and verbal communication skills and active listening are required.
  • Customer focus and adaptability to different personality types are required.
  • The ability to multitask, set priorities, and manage time effectively is required.
  • A high school diploma is required.
  • Fluency in spoken and written English is required.
  • High energy and motivation are required.
Responsibilities
  • Manage a large number of outbound and inbound calls in a timely manner each day.
  • Ask customers a series of questions about their purchase experience and collect feedback that could help improve service.
  • Understand the buyer experience.
  • Follow communication scripts when handling different topics.
  • Identify customers’ needs, clarify information, and book appointments.
  • Build sustainable relationships and engage customers.
  • Keep clear records of conversations in the call center customer relationship management database.
  • Meet personal and team qualitative and quantitative targets.
Desired Qualifications
  • Outbound and/or inbound call center experience is preferred.

About the company

401 Auto sells vehicles and arranges auto financing for drivers across Ontario, including people with limited credit histories or past financial difficulties. Operating as 401 Auto Financing within The 401 Group of Companies, it matches customers with external lenders through its dealership locations and online application. Finance specialists review an applicant's contact, income and address details, seek lender approval and help select a vehicle that fits the approved budget. The business also accepts trade-ins and provides access to vehicle service and parts, linking the purchase and financing process with ongoing ownership needs. Founded in 2011, it is headquartered in Cambridge, Ontario.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Canada

Founded

2011