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Ingram Micro

Distributes IT hardware and software to resellers

Business Development Representative

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeBuffalo, NY, USA$49.5k - $79.2k /yrIn-person

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and professional experience.
  • At least 2 years of experience in sales, business development, customer success, account management, customer service, or a related customer-facing role.
  • Ability to prospect, qualify opportunities, and drive business growth.
  • Ability to build relationships and establish credibility and trust with customers, partners, and internal stakeholders.
  • Verbal and written communication skills.
  • Organizational and time-management skills, including the ability to manage multiple priorities.
  • A proactive, self-motivated approach, with the ability to take initiative and work independently.
  • Experience using customer relationship management systems, sales tools, or pipeline management platforms.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Follow-through, accountability, and attention to detail.

Responsibilities

  • Prospect, qualify, and develop new business opportunities through outbound outreach, customer engagement, and partner collaboration.
  • Drive new-logo acquisition and identify opportunities for account expansion and cross-selling.
  • Build and maintain a sales pipeline through lead generation, follow-up, and opportunity management.
  • Use data, insights, and technology platforms to identify growth opportunities and maximize customer outcomes.
  • Develop and maintain trusted relationships with customers, partners, vendors, and internal stakeholders.
  • Serve as a key point of contact for aligned reseller partners and support strategic growth initiatives.
  • Understand business needs and recommend appropriate solutions to deliver customer experiences.
  • Develop expertise in Jamf solutions and related technology offerings.
  • Collaborate with sales teams to position solutions and support customer conversations.
  • Assist with product demonstrations, proposal development, training initiatives, and customer education activities.
  • Stay informed about industry trends, competitive offerings, and market developments to support sales efforts.
  • Work with vendor and partner teams to support growth initiatives, recently secured business opportunities, and future expansion plans.
  • Use partner programs, promotions, and campaigns to drive customer engagement and revenue growth.
  • Execute strategic initiatives to strengthen partner relationships and support long-term business success.

Desired Qualifications

  • Experience in the technology, software, software-as-a-service, channel, distribution, or information technology solutions industry.
  • Experience supporting vendor-backed sales programs or partner ecosystems.
  • Customer service or customer success experience with a proven record of delivering strong customer experiences.
  • Experience supporting new-logo acquisition, account growth, or pipeline development initiatives.
  • Knowledge of endpoint management, Apple ecosystem solutions, or related technologies.
  • Experience delivering presentations, product demonstrations, or training sessions.
  • Familiarity with data-driven sales strategies and business intelligence tools.
  • Strategic thinking.

About the Company

Ingram Micro

Distributes IT hardware and software to resellers

Ingram Micro is a technology distributor that sits between the companies that make IT products and the resellers, managed service providers and retailers that sell them to businesses. Its Xvantage digital platform lets partners search catalogs, check pricing, place orders and manage cloud subscriptions in one place. Behind the platform, it runs warehouses and logistics across North America, Europe, Asia-Pacific and Latin America, plus services such as device repair, reverse logistics and IT asset disposal. It makes money on the spread between what it pays vendors and what resellers pay, plus fees for cloud and lifecycle services. Ingram Micro was founded in 1979 as Micro D and is based in Irvine, California.

Company size
10,001+
Company stage
IPO
Headquarters
Irvine, CA
Founded
1979

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