Tesla

Makes electric cars, robotaxis and grid batteries

Fleet Support Supervisor - Robotaxi Fleet Support, Night Shift

Automotive Service & RepairConfirmed live in the last 24 hours

Full-timePeabody, MA, USANo salary listed

About the Job

Requirements

At least 3 years of leadership experience managing teams in a fast-paced operational environment, including the ability to coach, motivate, and develop teams.
Proficiency with Microsoft Office and ability to learn proprietary software systems.
Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call support as needed.

Responsibilities

Provide leadership, coaching, and development to volunteers, including onboarding, training, scheduling, and shift coverage to achieve operational goals and program objectives.
Oversee daily Robotaxi fleet readiness, including interior and exterior cleaning, vehicle upkeep standards, charging coordination, and condition checks across the fleet.
Coordinate vehicle movement and positioning based on operational status, including deployment, charging, service, and repair, while managing the Service/Repair Offline Queue to minimize downtime.
Launch and support AP Drivers to ensure timely execution of daily workflows, troubleshoot operational issues, and escalate issues as necessary.
Conduct audits to ensure adherence to safety, quality, and operational procedures; track inventory levels and ensure timely replenishment of supplies.
Partner cross-functionally with Operations, Fleet, Engineering, and Logistics teams, communicating daily priorities, updates, and changes to ensure alignment across all shifts.
Use Tesla systems to monitor volunteer activity, fleet status, and key operational metrics; maintain accurate documentation, volunteer records, and reporting; and support special projects as needed.

Desired Qualifications

Experience in operations, logistics, customer experience, hospitality, or volunteer program management.

Category	Vehicle Service
Location	Peabody, Massachusetts
Requisition ID	288829
Type	Full-time

Job Description

Tesla is seeking a high intensity action-oriented leader to join our Robotaxi Fleet Team. This position requires willingness to adapt and excel in a dynamic fast-paced environment. As a Fleet Support Lead, you will lead a team of Robotaxi Fleet Support Specialists to ensure that our fleet of vehicles are properly maintained and charged while meeting the daily deadlines. This role may require the flexibility of traveling to domestic or international destinations as necessary.

Job Responsibilities

Provide leadership, coaching, and development to volunteers, including onboarding, training, scheduling, and shift coverage to achieve operational goals and program objectives
Oversee daily Robotaxi fleet readiness, including interior/exterior cleaning, vehicle upkeep standards, charging coordination, and condition checks across the fleet
Coordinate vehicle movement and positioning based on operational status — deployment, charging, service, and repair — while managing the Service/Repair Offline Queue to minimize downtime
Launch and support AP Drivers to ensure timely execution of daily workflows, troubleshooting operational issues and escalating as necessary
Conduct audits to ensure adherence to safety, quality, and operational procedures while tracking inventory levels and ensuring timely replenishment of supplies
Partner cross functionally with Operations, Fleet, Engineering, and Logistics teams, communicating daily priorities, updates, and changes to ensure alignment across all shifts
Utilize Tesla systems to monitor volunteer activity, fleet status, and key operational metrics; maintain accurate documentation, volunteer records, and reporting while supporting special projects as needed

Job Requirements

3+ years of leadership experience managing teams in a fast-paced operational environment, with the ability to coach, motivate, and develop high-performing teams
Excellent organizational, interpersonal, and communication skills
Strong attention to detail with the ability to manage multiple priorities and meet deadlines
Ability to navigate ambiguity and adapt quickly in a rapidly changing environment
Excellent computer skills with proficiency in Microsoft Office and the ability to learn proprietary software systems
Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call support as needed
Experience in operations, logistics, customer experience, hospitality, or volunteer program management is a plus

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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