A

Amelia

Enterprise AI platforms for digital agents

Project Manager

Full-Time
No salary listed
Mid
Austin, TX, USA
In PersonTravel up to 25% is required.
IT OperationsIT Project Management

About the job

Requirements
  • At least 3 years of project management experience.
  • Project management experience with modern software development methodologies.
  • A strong technical background with previous experience in Linux system administration and/or software development and technical architecture.
  • Ability to deal with ambiguity and competing priorities.
  • Ability to communicate and present to executive-level stakeholders.
  • Strong communication and interpersonal skills.
  • Ability to quickly learn new technologies and products.
  • Strong written, verbal, and presentation skills.
  • Ability to present technical issues to non-technical audiences.
  • Willingness to travel up to 25%.
Responsibilities
  • Lead the execution of enterprise-wide service development strategies and tactics, including analysis, planning, development, transition to operations, and business process change management.
  • Manage internal and client-side project resources to execute, manage, and control projects successfully.
  • Drive identification of requirements across business units.
  • Identify early wins and accelerate impactful features or project deliverables to production.
  • Serve as a thought leader for technical business processes and convert strategies to roadmaps and execution plans.
  • Set and meet clear milestones for project delivery.
  • Adhere to administrative, reporting, and risk service-level agreements for projects.
  • Coordinate with technical and product development teams across business units to align development activities associated with projects.
  • Coordinate with stakeholder teams, including sales, finance, security, and compliance, to align approaches with key business processes and activities.
  • Monitor emerging processes, technologies, standards, and practices associated with relevant information technology capabilities.
  • Formally initiate and close Service Transition projects.
  • Author and update internal and external documentation.
  • Contribute to project management best practices across teams.
  • Maintain knowledge of the current product line.

About the company

Amelia offers enterprise AI through two platforms: Amelia Conversational AI, which creates Digital Employees (virtual agents) that understand natural language, perform end-to-end tasks, and integrate with enterprise systems like CRM and ERP, and Amelia AIOps, an IT operations platform that automates workflows across tools and departments. The agents combine deterministic rules with generative AI and can be built with a no-code/low-code Digital Employee Builder, enabling non-experts to deploy automation. The company differentiates itself by focusing on enterprise governance, seamless integration, and a hybrid AI approach that aims for reliable, compliant conversations. Its goal is to help large organizations automate complex customer service and IT workflows at scale, and to accelerate AI adoption across business processes; Amelia was acquired by SoundHound AI in 2024.

Company Size

201-500

Company Stage

Acquired

Total Funding

$175M

Headquarters

New York City, New York

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 CES showcased Amelia 7.0 for vehicles, TVs, and smart devices.
  • SoundHound reports 2025 revenue reached $168.9 million, supporting broader platform momentum.
  • Partnerships with Experis and Peet's Coffee expand enterprise and retail deployment channels.

What critics are saying

  • SoundHound assessed Amelia's 2026 revenue target as not probable, pressuring earnout credibility.
  • July 2026 paid 8.1 million Amelia earnout shares, signaling performance dilution.
  • LivePerson acquisition closes in 2026; Amelia risks becoming a redundant product line.

What makes Amelia unique

  • Amelia 7.0 blends deterministic workflows with generative agents for enterprise-grade control.
  • SoundHound says Amelia supports voice-enabled agentic AI across banking, healthcare, insurance.
  • Amelia's platform integrates speech recognition, orchestration, and no-code builder tools.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • Health Savings Account/Flexible Spending Account

Growth & Insights and Company News

6 month growth

-16%

1 year growth

-17%

2 year growth

-17%
PYMNTS
Nov 14th, 2024
Ai Firms Post Mixed Q3 Results As Voice, Education Tech Gain Ground

In a snapshot of the AI sector’s financial health, voice artificial intelligence (AI) pioneer SoundHound reported Q3 revenue of $25.1 million despite mounting losses, while Chinese education tech firm Youdao achieved its first Q3 profit of $15.3 million, and AI advertising company AiAdvertising saw 45% revenue growth but continued to operate in the red. SoundHound AI Revenue Soars as Company Diversifies. Voice AI company SoundHound reported Q3 revenue of $25.1 million on Tuesday (Nov. 12), an 89% year-over-year increase, as it expanded beyond automotive into new sectors, including restaurants, financial services, healthcare and insurance. The company’s largest customer now represents 12% of revenue, down from 72% last year

Business Wire
Aug 9th, 2024
SoundHound AI Acquires Amelia, Significantly Expanding Its Scale and Reach In Conversational AI Across New Verticals and Hundreds of Enterprise Brands

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced the acquisition of Amelia, a leading enterprise

SiliconANGLE Media
Aug 8th, 2024
SoundHound acquires Amelia for $80M

SoundHound AI Inc. is acquiring Amelia US LLC for $80 million in cash and equity to enhance its conversational and voice AI solutions. Amelia has raised at least $189 million, including a $175 million round in March 2023. SoundHound will also assume Amelia's debt, resulting in a combined company with $160 million in cash and $39 million in debt. This acquisition aligns with the industry trend towards multimodal AI models for automated voice interactions.

Business Wire
Mar 18th, 2024
Enterprise Connect’S Expo Hall Features Hundreds Of Innovative Products And Services To Improve Communication, Collaboration, And Cx Strategies

SAN FRANCISCO--(BUSINESS WIRE)--Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall. View the complete list of sponsors and exhibitors here. The technologies help IT professionals improve communication, collaboration and CX strategies. Enterprise Connect 2024 takes place March 25-28, 2024 at the Gaylord Palms in Orlando, FL and digitally. Register here. “Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location

PYMNTS
Feb 12th, 2024
How Ai Is Helping Build Smart Hospitals That Deliver Better Patient Care

Artificial intelligence has found its way into consumer healthcare from several angles, including disease diagnosis, treatments for conditions like autism and pharmaceutical research. Until now though, the technology has been a bit light on improving the patient experience. However, even that is about to change. Some of the companies leading the way in this area include Chartis, which is using AI to clarify medical language for patients, and Amelia, which is using AI to help patients navigate their journeys through the scheduling, treatment and payment processes