IT Manager - LATAM

Job Description

The Manager IT LATAM is responsible for overseeing the operation of Mattel's technology applications across Latin America (Mexico, Brazil, Colombia, Chile, and Peru), including both global and local solutions. Acting as a Product Owner, this role leads application support escalations, project execution, and continuous improvement initiatives. The position applies DevOps principles to deliver high-impact solutions aligned with business priorities. Collaboration with global IT teams, local vendors, and cross-functional stakeholders is essential.

What You’ll Do

• Lead the operation and support of global and local applications in LATAM, ensuring stability and alignment with business needs.
• Apply DevOps practices to streamline application operations.
• Create and maintain a comprehensive inventory of LATAM applications, and manage Application roadmaps.
• Manage and mentor Senior Business Analysts, coordinate with offshore teams, and oversee vendor performance.
• Act as a strategic technology partner to business units.

Qualifications

Who We’re Looking For

• Bachelor's Degree Industry engineering, Informatics engineering, Systems engineering, Technology Management or similar
• Master's Degree Digital Transformation or MBA
• Proven experience in leading IT teams, managing regional projects, and working with cross-functional stakeholders.
• Experience in application lifecycle management, DevOps practices, and business process improvement.
• Basic knowledge of ERPs, Master data and einvoicing
• Enterprise application management and support
• Familiarity with DevOps principles and practices
• Project management methodologies: PMP, SAFe. SCRUM
• IT service management: ITIL
• Project Management Professional (PMP) - Project Management Institute PMP
• Certified Scrum Master - Scrum Alliance
• Desirable experience in CPG, Retail industries, either on product supply or commercial IT roles.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. 

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.