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Luminance

AI-powered contract analytics and automation

Subject Matter Expert

Customer SuccessConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedHybrid

About the Job

Requirements

  • Legal knowledge is required; qualified lawyers are strongly favoured.
  • A self-starter who can work autonomously and as part of a team.
  • Able to represent the company’s leadership team in strategic customer and partner relationships and public settings such as industry events.
  • Strong interpersonal skills to foster customer relationships and develop in-depth product knowledge to meet individual business requirements.
  • Able to manage multiple projects, adhere to timelines, and adapt to shifting priorities while maintaining attention to detail and focusing on what moves the needle.
  • Excellent written and verbal communication skills, including the ability to craft and communicate clear, concise, and compelling narratives.
  • Bachelor’s or master’s degree with a GPA of 3.4 or above (US) or 2:1 and above.

Responsibilities

  • Work closely with customers to ensure they get maximum value from the technology and to drive a first-class customer experience.
  • Help shape future product innovation for global customers.
  • Represent and promote Luminance at industry conferences and other public forums.
  • Act as a strategic partner to the leadership team.

About the Company

Luminance

AI-powered contract analytics and automation

Luminance offers a SaaS platform that handles contract and legal document management for law firms and corporate legal teams using a proprietary Legal-Grade AI built on a specialized legal LLM and a Mixture of Experts called the Panel of Judges. The platform analyzes documents to identify risks, extract key information, ensure compliance, and automate workstreams, with features such as AI-powered negotiation, an intelligent document repository, a legal-grade chatbot named Ask Lumi, and integration with tools like Microsoft Word. It differentiates itself by combining domain-specific AI with multiple specialized models instead of relying on a single general-purpose AI, enabling more accurate contract review and automation. Its goal is to streamline and accelerate legal work, reduce manual review, and improve accuracy across global corporate and law-firm customers.

Company size
201-500
Company stage
Series C
Total funding
$138M
Headquarters
Cambridge, United Kingdom
Founded
2015

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