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SendBird

B2B chat, voice, video, support APIs

AI Agent Engineer Intern

AI Application Engineering +1Confirmed live in the last 24 hours
InternshipSeoul, South KoreaNo salary listed

About the Job

Requirements

  • Experience writing clean, maintainable Python code.
  • Practical backend development experience using a server-side framework such as Django, FastAPI, or Express.
  • Communication and documentation skills, and experience collaborating in an agile team.
  • Support for alternative military service personnel in the supplementary service category is available.

Responsibilities

  • Collaborate with engineering and product teams to build, integrate, and deploy intelligent agents.
  • Develop micro-APIs for tasks such as hallucination detection and conversation resolution using prompt engineering.
  • Test and validate AI agent accuracy using internal datasets and tools.
  • Integrate backend APIs supporting retrieval-augmented generation, knowledge bases, and custom toolchains.
  • Create, test, and refine prompts for different use cases.
  • Set up CI/CD pipelines for prompt versioning and agent deployment.
  • Embed agents in web, chat, and API-driven environments.
  • Monitor real-time performance metrics and implement observability features such as logs and dashboards.
  • Support collaboration among senior engineers, product managers, and UX designers.

Desired Qualifications

  • Experience with prompt engineering frameworks such as LangChain.
  • Familiarity with cloud platforms such as AWS Lambda, Vercel, or GCP Cloud Functions.
  • Experience with UX design or product management for AI products.
  • Experience using Django or a similar Python web framework.

About the Company

SendBird

B2B chat, voice, video, support APIs

Sendbird provides business-grade communication tools through APIs for real-time chat, voice, and video to help companies engage customers. Its products include Sendbird Chat, a chat API that enables real-time messaging with features like moderation and offline messages; Sendbird Calls for voice and video interactions; and Sendbird Desk, an embedded support tool inside apps. The platform uses a subscription-based pricing model and targets a global B2B audience across industries, integrating messaging, voice, and video into existing applications to boost engagement and support. The key differentiator is an API-first, embeddable approach that delivers unified communication capabilities within a company’s own apps, enabling seamless customer interactions at scale. The overarching goal is to help businesses improve customer engagement, support, and retention by providing reliable, scalable communication tools that can be integrated into their products and workflows.

Company size
201-500
Company stage
Series C
Total funding
$221M
Headquarters
San Mateo, CA
Founded
2013

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