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DoorDash

Runs apps for local food and grocery delivery

Assistant Site Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeNewark, NJ, USAIn-person

About the Job

Requirements

  • Have at least 3 years of experience in Operations, Warehouse Logistics, Customer Service, Retail Management, Fulfillment, or a related field.
  • Have at least 1 year of experience managing a team.
  • Have experience using Excel or Google Sheets to analyze data, including basic formulas and creating pivot tables.
  • Be available for regularly scheduled late-night and weekend hours.

Responsibilities

  • Assist in leading the local warehouse operating team at a 5,000–15,000-square-foot distribution center and, at some locations, help prepare food in a light-prep kitchen.
  • Help the Site Manager maintain high quality for customers.
  • Lead a team of hourly Operations Associates and Shift Leads, hiring, coaching, and developing team members and building a safety-first culture.
  • Serve as a change agent for the site, helping the team navigate new initiatives and growth projects.
  • Handle onsite escalations, including coordinating with cross-functional partners.
  • Drive results in assigned focus areas or shifts by scheduling effectively, executing inventory management processes, and deploying network best practices.
  • Analyze data, make strategic recommendations, and execute actions regarding resource allocation, workflow, warehouse organization, and when to engage cross-functional partners.
  • Lead process improvement projects as needed.
  • Coach and empower the team to deliver a high-quality customer experience, with order accuracy and fulfillment speed as key measures.
  • Work cross-functionally with central inventory and training teams to ensure the team has the tools and resources needed.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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