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ServiceNow

Builds software that automates business workflows

Enterprise Account Executive - Media & Technology

Account ExecutiveConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • Experience integrating artificial intelligence into work processes, decision-making, or problem-solving, such as using artificial-intelligence-powered tools, automating workflows, analyzing artificial-intelligence-driven insights, or exploring artificial intelligence's impact on the function or industry.
  • At least seven years of sales experience within a software or solutions sales organization.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Ability to produce new business, negotiate deals, and maintain healthy C-level relationships.
  • Experience achieving sales targets.
  • Ability to understand the broader business context and the company's information technology plans.
  • Experience promoting a customer-success focus in a collaborative, team-oriented environment.

Responsibilities

  • Produce new-business sales revenue from a software-as-a-service license model through account planning, territory planning, researching prospective customers, business-development strategies, and field-based sales activities within a defined set of prospects, territory, or vertical.
  • Develop relationships with multiple C-suite personas, such as CFO, CIO, COO, and CDO, across product sales.
  • Oversee client relationship mapping to the account team and orchestrate account strategy across a broad virtual team, including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
  • Serve as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their information technology roadmap.
  • Identify the appropriate specialist and support resources to involve in a deal and when to involve them.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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