Technical Trainer - Collision

Job Description

The Technical Training Instructor for Collision position requires someone with exceptional ability to assess needs, develop & deliver appropriate training solutions, and build strong working relationships and manage regional stakeholders. Individuals must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles.

This individual must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor. The Technical Training Instructor for Collision will take responsibility for ensuring their service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Sheet metal repair is the primary focus of this role. Hands-on paint / refinish capability is a strong plus for candidates who can support both collision streams.

Job Responsibilities

• Partner with Territory Director, Regional Service Managers, Collision Managers, Service Managers, Coaches, and Training Team to identify training and development needs within their regions and work within markets to enhance core capabilities and ensure continuous process improvements
• Develop individualized learning plans to ensure Tesla Internal Collision and Tesla Approved Collision Center employees and regions meet readiness targets or associated business metrics and review and provide feedback on training curricula
• Provide ongoing training and development support in the field to ensure a problem-solving mindset is applied and effectively utilized
• Ensure that training programs and processes are accurately and effectively communicated to the field
• Provide on-site coaching and guidance to support the development of critical sheet metal repair skills as aligned with regional objectives
• Provide coaching and technical guidance on sheet metal repair workflows — including structural and non-structural repair, panel replacement and sectioning, welding, riveting, adhesive bonding, measuring, and panel alignment — to improve productivity, efficiency, and throughput while maintaining Tesla quality, fit, and structural integrity standards
• Operate a variety of hand, power, and shop tools and sheet metal collision repair equipment proficiently, including welding equipment, bonding and riveting tools, measuring systems, and alignment / jig equipment
• Comply with all Tesla safety rules, guidelines, and standards, including high-voltage vehicle safety practices during cutting, welding, and structural repair
• Effectively handle multiple priorities, organize workload, and meet project deadlines independently in limited supervision environments
• Perform additional responsibilities as needed and assigned

Job Requirements

• S3 technician or higher
• Degree or certificate from an accredited university or vocational program in Automotive Technology or Collision Repair preferred, or equivalent hands-on experience
• 5+ years of experience in an automotive collision repair environment, including structural and non-structural sheet metal repair on steel and aluminum, panel replacement and sectioning to OEM procedures, welding (MIG/MAG and resistance spot), riveting and structural adhesive bonding, vehicle measuring and body alignment.
• Ability to collaborate with and serve as a partner/consultant to regional leadership and staff
• Proficiency in both written and spoken English and Chinese, along with proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• Valid driver's license required
• Valid passport is preferred, willingness to travel up to 75% domestically and internationally based on business need

The following paint / refinish capabilities are not required. Candidates who can demonstrate both sheet metal and paint skills will be strongly preferred.

• Hands-on refinishing experience using urethane-based basecoat and clearcoat systems, including proper surface preparation for paint application and high-quality spray application of primers, sealers, basecoats, and clearcoats, as well as vehicle detailing
• Ability to coach paint operation workflows to improve productivity, efficiency, and throughput while maintaining Tesla quality and finish standards
• Working knowledge of both collision streams (sheet metal and paint) and the ability to support end-to-end repair quality from body repair through refinish